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Airport Customer Service Agent Jobs

Customer Service Agent Jobs
By FedEx Ground At Cheektowaga, NY, United States
The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.
750. Definitions. For the purposes of this article, the following terms shall have the following meanings:
\"Public agency\" means the state or any local subdivision thereof, or any state or local department, agency, board or commission.
\"Private employer\" means any person, company, corporation, labor organization or association which employs ten or more persons.
The time which has elapsed since the occurrence of the criminal offense or offenses.
The age of the person at the time of occurrence of the criminal offense or offenses.
Customer Service Agent Jobs
By FedEx Ground At Maple Grove, MN, United States

Shift: Tuesday through Friday from 8:30am to 5pm and Saturday 8am to 5:30pm Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to ...

Customer Service Agent Jobs
By EDS Service Solutions At Kansas City, MO, United States

EDS is Hiring Customer Service Agents at the MCI Airport! EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and top-rated rental car ...

Customer Service Agent Jobs
By FedEx Ground At Portage, MI, United States

Shift: Tuesday - Saturday (Tues-Fri 4:00PM - 9:00PM, Sat 8:00AM - 5:00PM) Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to ...

Customer Service Manager, Airport Customer Experience
By American Airlines At San Diego, CA, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Roc Customer Service Agent
By Office Practicum At Fort Washington, PA, United States
Education / Professional Certifications or Licenses Required:
You may discuss equal employment opportunity related questions with your supervisor or any other member of management.
Utilize critical thinking, and problem solving skills to address client issues in the most efficient way possible
Excellent communication skills, including written and speaking skills
Active listening skills- strong proficiency
Lifting requirements of no more than five pounds.
Customer Service Manager, Airport Customer Experience
By American Airlines At San Francisco, CA, United States
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Representative (Sat Airport)
By CLEAR (clearme.com) At Austin, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $15.00 / hour
Customer Service Manager, Airport Customer Experience
By American Airlines At Denver, CO, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Agent Jobs
By FedEx Ground At Illinois, United States

MAY NEED TO COVER ADDITIONAL SHIFTS WHEN OTHER AGENTS ARE ON VACATION*** $17.01 PER HOUR PLUS BENEFITS

Customer Service Agent Jobs
By FedEx Ground At Greater Sioux Falls Area, United States
Company matched 401(K) If you contribute 6%, we will match 8%!
Corporate discounts on everything from cars to Apple products
Advancement opportunities - We hire from within
Gym Membership discounts and much more.!
Customer Service Agent Jobs
By FedEx Ground At Portland, OR, United States
Benefits begin at 90 days for part-time positions
Medical, Dental and Vision insurance with a low monthly premium
PTO for personal, sick, vacation and 6 Federal Holidays
Tuition reimbursement up to $5,250 per year
401K with up to an 8% corporate match
Discounts on travel, cell phones and more
Customer Service Agent Jobs
By FedEx Ground At Norfolk City County, VA, United States

Additional Job DescriptionPM PT CSA position. Tuesday-SaturdayJob DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Customer Service Agent Jobs
By FedEx Ground At Kentucky, United States

Shift: Tues-Fri 4:30PM -8:30PM and Sat 12:00PM-6:00PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, ...

Customer Service Agent Jobs
By FedEx Ground At Arizona, United States

Shift: INSERT SHIFT HERE Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company ...

Customer Service Agent Jobs
By FedEx Ground At Salem, OR, United States
Benefits begin at 90 days for part-time positions
Medical, Dental and Vision insurance with a low monthly premium
PTO for personal, sick, vacation and 6 Federal Holidays
Tuition reimbursement up to $5,250 per year
401K with up to an 8% corporate match
Discounts on travel, cell phones and more
Customer Service Agent Jobs
By FedEx Ground At Grand Forks, ND, United States

Shift: Monday through Friday 4:30pm to 8pm Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Customer Service Manager, Airport Customer Operations
By American Airlines At New York, NY, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Rep At Tri-Cities Airport
By REEF At Kennewick, WA, United States
Follow up with management on any potential customer service issues.
Deliver exceptional customer service experience, especially in difficult situations.
Spark accurate, speedy operations while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency
Strong interpersonal, verbal, and written communication skills
Remain calm and professional even when dealing with challenging customers.
Utilize License Plate Recognition (LPR) system monitor for compliance with parking policy and procedure.
Customer Service Manager, Airport Workforce Management
By American Airlines At Austin, TX, United States
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

Are you looking for a job that will take you places? Join our team as an Airport Customer Service Agent and help make the journey for our customers a smooth and enjoyable one!

Overview Airport Customer Service Agents are responsible for providing customer service to passengers at airports. They assist passengers with check-in, boarding, and baggage handling, as well as provide information about flight schedules, airport services, and other related topics. They may also be responsible for security checks and other duties as assigned. Detailed Job Description Airport Customer Service Agents are responsible for providing excellent customer service to passengers at airports. They greet passengers, check-in luggage, and provide information about flight schedules, airport services, and other related topics. They may also be responsible for assisting passengers with boarding, baggage handling, and security checks. Additionally, they may be responsible for providing customer service to passengers in the form of answering questions, resolving complaints, and providing assistance with special needs. Job Skills Required
• Excellent customer service skills
• Knowledge of airport services and procedures
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to pass a background check
• Ability to stand for long periods of time
• Ability to lift and carry heavy luggage
Job Knowledge
• Knowledge of airport services and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of safety and security protocols
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience working in an airport environment
Job Responsibilities
• Greet passengers and provide information about flight schedules, airport services, and other related topics
• Check-in luggage and assist passengers with boarding and baggage handling
• Provide customer service to passengers in the form of answering questions, resolving complaints, and providing assistance with special needs
• Perform security checks and other duties as assigned