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Airport Customer Service Agent Jobs in Missouri

Customer Service Agent Jobs
By EDS Service Solutions At Kansas City, MO, United States

EDS is Hiring Customer Service Agents at the MCI Airport! EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and top-rated rental car ...

Customer Service Agent Jobs
By Country Rockin Services At Texas, United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Manager, Airport Customer Experience
By American Airlines At Kansas City, MO, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Agent - St. Louis
By Southwest Airlines At , St. Louis, 63145, Mo $18.50 an hour
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Pay amount does not guarantee employment for any particular period of time.
Customer Service Agent Jobs
By Southwest Airlines At , Kansas City, 64153, Mo $18.50 an hour

Explore more Benefits you’ll love:

Pay amount doesn’t guarantee employment for any particular period of time

Are you looking for a job that will take you places? Join our team as an Airport Customer Service Agent and help make the journey for our customers a smooth and enjoyable one!

Overview Airport Customer Service Agents are responsible for providing customer service to passengers at airports. They assist passengers with check-in, boarding, and baggage handling, as well as provide information about flight schedules, airport services, and other related topics. They may also be responsible for security checks and other duties as assigned. Detailed Job Description Airport Customer Service Agents are responsible for providing excellent customer service to passengers at airports. They greet passengers, check-in luggage, and provide information about flight schedules, airport services, and other related topics. They may also be responsible for assisting passengers with boarding, baggage handling, and security checks. Additionally, they may be responsible for providing customer service to passengers in the form of answering questions, resolving complaints, and providing assistance with special needs. Job Skills Required
• Excellent customer service skills
• Knowledge of airport services and procedures
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to pass a background check
• Ability to stand for long periods of time
• Ability to lift and carry heavy luggage
Job Knowledge
• Knowledge of airport services and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of safety and security protocols
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience working in an airport environment
Job Responsibilities
• Greet passengers and provide information about flight schedules, airport services, and other related topics
• Check-in luggage and assist passengers with boarding and baggage handling
• Provide customer service to passengers in the form of answering questions, resolving complaints, and providing assistance with special needs
• Perform security checks and other duties as assigned