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Airport Customer Service Agent Jobs

Boston Airport Customer Service Agent
By Intercruises Shoreside & Port Services At , Boston, 02210, Ma $19 an hour
Able to work weekdays and weekends (a must), we offer flexible schedule
Offer lost luggage assistance in conjunction with airlines
Good customer service skills a must
Special offers/discounts on travel and entertainment
A team player working together to create great first and last impressions
Greet passengers upon flight arrival/departure and direct to appropriate transportation - buses, taxis, car rentals etc.
Customer Service Agent Jobs
By Tradewind Aviation LLC At , San Juan, 00918, Pr
1 + years’ work experience in customer service agent capacity, with general job knowledge
Other duties as assigned by supervisor and manager.
Travel benefits on various US and International airlines
Greet and assist all customers in a friendly and courteous manner.
Assist unaccompanied minors and passengers with special needs, resolve customer complaints and perform other duties as assigned.
Load and unload aircraft; transfer luggage to other gates, other airlines and to passengers.
Customer Service Manager, Airport Customer Experience
By American Airlines At , San Francisco, Ca $65,000 - $79,301 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
Airport Operations Agent - Pt19
By Broward County Government At Fort Lauderdale, FL, United States
Associate Degree in Aviation Management or related field.
Produces specialized, computer-generated reports for operational, audit, and risk management/insurance purposes.
Two (2) years' experience in airport operations or related field.
MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**
Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge and Customs Seal.
Customer Service Manager, Baggage Airport Customer Operations
By American Airlines At , Dallas, 75219, Tx
Minimum Qualifications- Education & Prior Job Experience
This job is a member of the Domestic Airports Team within the Customer Experience Division supporting Baggage Operations.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Agent/Non-Dot
By FedEx Ground At Needham, MA, United States

Shift: Monday - Friday 10:00 a.m. - 2:00 p.m. Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Customer Service Agent Jobs
By Polar Air Cargo At Redondo Beach, CA, United States
Providing ongoing support, assistance and information to customer service staff, and management;
High school degree or equivalent work experience.
Applies interpersonal, communication, and telephone skills.
Applies conceptual and problem solving skills.
Three years airline customer service or cargo-related experience.
Computer-savvy with a working knowledge of cargo systems.
Customer Service Agent Jobs
By JTBJ ENTERPRISE At Bronx, NY, United States

We will provide all the training you need to grow with the company and to become a Certified Travel Agent!

Customer Service Agent Jobs
By FedEx Ground At Tennessee, United States

Shift: Monday, Tuesday and Wednesday 2:30 PM - 9:00 PM & Saturday 12:30 PM-5:00 PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes ...

Customer Service Agent Jobs
By FedEx Ground At Oklahoma, United States

To Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions ...

Customer Service Representative (Sju Airport)
By CLEAR (clearme.com) At San Juan, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $14.00 / hour
Customer Service Manager, Airport Workforce Management
By American Airlines At Charlotte, NC, United States
Being proactive and efficient with time management
This job is a member of the Domestic Airports Team within the Customer Experience Division
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Director – Airport Operations Customer Service
By United Airlines At Houston, TX, United States
Operational oversight for Customer Service including the day-to-day management and operational continuous improvement initiatives.
Ensures operational performance management initiatives and programs are efficiently implemented, including career development and succession planning.
Proven success in the management of a multi-department, multi-layered business including operations, logistics, business systems, performance metrics, and budgets.
Bachelor’s degree in related field or equivalent work experience
5+ years leadership experience in an airport operations environment, such as a line station or hub
Tried ability in strategic planning and problem identification, analysis and action planning and knowledge of continuous improvement methodologies.
Customer Service Representative (Buf Airport)
By CLEAR (clearme.com) At Buffalo, NY, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $17.40 / hour
Customer Service Agent Jobs
By JTBJ ENTERPRISE At Somers, NY, United States

We will provide all the training you need to grow with the company and to become a Certified Travel Agent!

Customer Service Representative (Bwi Airport)
By CLEAR (clearme.com) At Baltimore, MD, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $16.00 / hour
Customer Service Manager, Airport Customer Operations
By American Airlines At Dallas, TX, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Representative (Sat Airport)
By CLEAR (clearme.com) At San Antonio, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $15.00 / hour
Customer Service Agent/ Non Dot
By FedEx Ground At Midland, TX, United States

Shift: Tuesday - Friday 3:00 PM - 8:00 PM and Saturday 6:30 AM - 12:00 pm OR 12:00 pm - 5:00 PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which ...

Airport Operations Agent - Terminals
By Broward County Government At Fort Lauderdale, FL, United States
Associate Degree in Aviation Management or related field.
Produces specialized, computer-generated reports for operational, audit, and risk management/insurance purposes.
Two (2) years' experience in airport operations or related field.
MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**
Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge and Customs Seal.

Are you looking for a job that will take you places? Join our team as an Airport Customer Service Agent and help make the journey for our customers a smooth and enjoyable one!

Overview Airport Customer Service Agents are responsible for providing customer service to passengers at airports. They assist passengers with check-in, boarding, and baggage handling, as well as provide information about flight schedules, airport services, and other related topics. They may also be responsible for security checks and other duties as assigned. Detailed Job Description Airport Customer Service Agents are responsible for providing excellent customer service to passengers at airports. They greet passengers, check-in luggage, and provide information about flight schedules, airport services, and other related topics. They may also be responsible for assisting passengers with boarding, baggage handling, and security checks. Additionally, they may be responsible for providing customer service to passengers in the form of answering questions, resolving complaints, and providing assistance with special needs. Job Skills Required
• Excellent customer service skills
• Knowledge of airport services and procedures
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to pass a background check
• Ability to stand for long periods of time
• Ability to lift and carry heavy luggage
Job Knowledge
• Knowledge of airport services and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of safety and security protocols
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience working in an airport environment
Job Responsibilities
• Greet passengers and provide information about flight schedules, airport services, and other related topics
• Check-in luggage and assist passengers with boarding and baggage handling
• Provide customer service to passengers in the form of answering questions, resolving complaints, and providing assistance with special needs
• Perform security checks and other duties as assigned