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Account Customer Success Manager Jobs

Sr Customer Success Manager
By Kasmir Associates At New York, United States
Convey insights from partners to the product management team, specifically concerning new product development features.
Proactively offer exceptional service to our collaborators, understanding their business needs, and delivering top-tier assistance.
A comprehensive understanding of advertising and media technology, coupled with experience in handling interactions with technical client teams, would be advantageous.
Premium health benefits including comprehensive vision, medical, and dental.
Late Series Stage - Gearing up towards an IPO
Hybrid 2 days in the office (NY) Role
Customer Success Manager, Woopra
By Appier At California, United States
Proficiency in using customer success management tools and CRM software.
Work closely with cross-functional teams to drive customer success and ensure alignment between customer objectives and our offerings.
Provide valuable insights and feedback to improve our products, services, and overall customer experience.
5+ years of experience in a customer-facing role.
Excellent communication and presentation skills, both verbal and written.
Experience in conducting risk analysis and implementing churn prevention strategies.
Customer Success Manager Jobs
By Tenacious At Tampa, FL, United States
Proven experience in a customer-facing role, such as customer success, account management, or sales.
Excellent organizational and time management skills to prioritize tasks and meet deadlines.
Act as a customer advocate within the company, providing feedback to improve our offerings based on customer needs and requirements.
Proficiency in using customer relationship management (CRM) software and relevant tools.
You may be a good fit if you have these additional skills and/or educational background:
Define customers' business objectives, challenges, and requirements to identify value-added solutions and upsell opportunities.
Customer Success Manager Jobs
By Forethought At , Chicago
Identify growth opportunities across the customer organization and partner with sales to expand our offerings
Be the voice of the customer as you partner with engineering, marketing, product, and sales to deliver the best-in-class customer experience
Support the sales process to outline the experience they will have as a customer once they purchase
5+ years in customer success/experience or customer-facing roles in SaaS
Strong analytical and problem-solving skills
Strong verbal and written communication skills
Customer Success Manager - Workvivo
By Zoom At Chicago, IL, United States
Strong consultancy skills with the ability to identify and promote business benefits to a client Ability to think laterally and strategically.
Be ready to collaborate with Project Managers, Product, Sales and Marketing.
3+ years of experience in a CSM SaaS role preferred
Excellent communication skills written, verbal, one-to-one, group, formal presentations. Able to produce well-structured and clear customer facing documentation and reports.
Excellent presentation skills at all levels.
Provide excellent customer service skills –hugely responsive internally and to customers.
Customer Success Manager Jobs
By Apporto At Palo Alto, CA, United States
Analytical Skills and Ability to Delegate and Triage Issues: 3-5 years of experience
Establish a relationship with assigned clients to provide a friendly customer experience
Customer Success or TAM Equivalent Role: 3-5 years of experience
Windows Operating Systems and Overall Windows Mechanics: 2-4 years of experience
Active Directory: 2-4 years of experience
Strong Written and Verbal Communication Skills: Ongoing development over 3-5 years
Sr. Customer Success Manager
By Zscaler At , Milwaukee
Through interaction with the Customers, Operational, Management, and Director/CxO levels, ensure all are able to see the value of the service
Exceptional communication skills, both oral and written, coupled with excellent listening skills
Competitive salary and benefits, including equity
Take ownership of your accounts, be the advocate for, and champion their needs into Zscaler
Work with cross-functional teams to own and ensure customer deployments have completed quickly and efficiently
Through monthly and quarterly interaction become the trusted advisor to your customers
Customer Success & Account Manager - Custom Learning
By gdtalent limited At United States
Consulting with management and business development on client relationship status and business issues.
This role is an individual contributor role but involves a great deal of stakeholder management.
Signing off on product design deliverables (including technical and editorial) in association with the client project manager.
· Min of 3+ years’ experience in custom learning solutions, ideally in a client-facing role.
Carrying and delivering a financial sales target of $1m
Managing the deployment of products and services.
Customer Success Manager [5265] Jobs
By Stealth At United States
While we value a college or vocational degree or certification, we do not have a specific educational requirement.
Develop innovative programs, manage, and ensure delivery of the ongoing education of our customers.
Maintain daily activities in business management platform to track interactions.
Other duties assigned by management.
Excellent verbal, written, interpersonal & presentation skills – training experience a plus.
Gather client insight into additional services, applications or offerings that are requested and resent back to our Executive leadership team.
Customer Success Manager Jobs
By Intelliswift Software, Inc. At , Lehi $130 an hour
Knowledge of Workfront capabilities and its ability to integrate with other products.
** Please note the position is remote • location is flexible.
Pay rate • $130.28 per hour on W2
Work with Enterprise Accounts ***M and above.
Partner with them on their Workfront strategy, adoption, health, growth and other solution-driven needs.
Create a regular cadence to meet and work with them.
Customer Success Manager Jobs
By Quadient At Indiana, United States
Manages a portfolio of customers and provides the highest level of customer experience.
Responsible for the management of assigned customer accounts to foster long-term business relationships.
Participate in projects related to increasing the customer experience, as determined by leadership.
Participates in daily customer interactions by phone, emails and web-conference and provides a consistent customer experience.
Works proactively in their role to better the customer experience.
Bachelor’s degree or related experience.
Customer Success Manager (Us)
By Burt Intelligence At , New York, 10010
Excellent organization, planning, and time management skills for handling multiple customer projects at once
A strong communicator and love to share your knowledge with customers, colleagues, and partners.
Experience in advertising, preferably publishing side
Experience managing enterprise relationships and daily customer interaction
Experience working closely with product teams to deliver customer excellence
Experience working with data platforms, SSPs, first and third-party vendors
Customer Success Manager (Us)
By Dayshape At Delaware, United States
Manage stakeholders throughout the customers organization, ranging from super users, product owners, resource managers, and C-suite (including CIO)
Organize and facilitate shadow sessions and other knowledge sharing initiatives
Manage user numbers, process subscription renewals (annually), and run/manage/monitor other critical KPIs.
Highly organized and able to manage lots of relationships, projects, actions, and many other moving parts concurrently (often with competing priorities)
Able to translate technical needs/payoffs into commercial benefits and vice versa
Experience in accounting processes or accounting software
Customer Success Manager Jobs
By Foresight At Nashville Metropolitan Area, United States
Proven Customer Success or Account Management experience.
Excellent communication and critical thinking skills.
Strong problem-solving skills, adaptability, and innovation.
Maintain strong customer relationships, serve as a trusted advisor.
Customize solutions for unique customer needs, collaborate with cross-functional teams.
Guide customers on best practices, industry trends, and feature updates.
Customer Success Manager Jobs
By Aidace At Lakewood, NJ, United States

As a Client Success Specialist at Aidace, you will be a pivotal member of our customer support team, responsible for delivering exceptional service and building strong relationships with our valued ...

Customer Success Manager Jobs
By Akumina At Nashua, NH, United States
Minimum three (3) years of Account Management experience, with a proven track record of success
Minimum two (2) years of Account Management experience, with a SaaS provider or software services company
Experience with web content management technology
Knowledge of Employee Experience Technology industry and competitive landscape
Experience selling technology solutions and/or technology deployment projects to an existing customer base
B.S. Degree or equivalent experience
Sr. Customer Success Manager
By G-P/Globalization Partners At San Diego County, CA, United States
3-5 years of experience in Customer Success, Account Management, Business Development, or another customer-facing role
Experience with project management, account business planning and prioritization across multiple accounts at any given time. Experience with Salesforce, CSM/CRM tools
Preferred experience in SaaS or HCM, and knowledge of EOR/global expansion industry
Education: Master’s/bachelor’s degree in communication, Business, Marketing, Psychology, Sociology, Statistics, or other quantitative field or equivalent practical experience.
Develop deeply intimate knowledge of our customers’ business, roadmap, strategies, initiatives, goals through strategic business reviews.
Proactively builds and maintains an intimate knowledge of G-P’s product landscape, solutions, and business priorities.
Customer Success Manager- East
By Contentstack At , Remote
5+ years of customer success experience
Experience with Enterprise SaaS software (preferably CMS)
Excellent communication skills both with customers and internally
Ability to lead and enable customer success managers (CSMs) to hit their KPIs as individuals and as a team
Located in the EST timezone
Strong track record of defining and executing against key performance indicators
Customer Success Manager Jobs
By LinkedIn At Sunnyvale, CA, United States
Developing organization, project management, and time management skills
Developing interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges 
Fundamental verbal and written communication skills, including expertise in presenting to both small and large remote audiences 
Experience with Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint 
Manage a book of business by prioritizing and delivering on key customer lifecycle events
Manage and execute projects geared to drive adoption of new products and services with customers.  
Account Manager (Customer Success/Customer Experience)
By Technomic, Inc. At Chicago, IL, United States
3-7 years of sales, account management, customer success, customer experience or marketing experience preferred
Knowledge of Salesforce or other CRM interface, experience with utilizing on-line programs and databases.
Strong communication skills (verbal & written)
Strong analytical and problem-solving skills
Experience with client facing meetings and presentations
Food service knowledge and/or willingness to stay current with industry and trends.