Call Center Representative Jobs
By Johnson Health Tech North America At Eden Prairie, MN, United States
Keep the Service Manager informed as to all pertinent factors affecting the assigned responsibilities
1 – 2 years of customer service and or scheduling experience preferred
Advanced Microsoft Excel, Word, and Outlook skills
Some of our outstanding benefits include:
Establish service, maintenance and contract call priorities and schedules.
Coordinate activities of staff to ensure quality customer service is provided within prescribed time and budgets

Are you looking for a job that offers a great work-life balance? Join our team as a Call Center Representative and you'll get to work from the comfort of your own home while helping customers with their inquiries!

What is 3100 CALL CENTER REPRESENTATIVE Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to remain calm and professional in difficult situations

What is 3100 CALL CENTER REPRESENTATIVE Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type a minimum of 30 words per minute

What is 3100 CALL CENTER REPRESENTATIVE Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant call center software
• Knowledge of relevant industry regulations

What is 3100 CALL CENTER REPRESENTATIVE Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment
• Previous experience in a customer service role

What is 3100 CALL CENTER REPRESENTATIVE Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate and complete information to customers
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer databases and records