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3100 CALL CENTER REPRESENTATIVE Jobs in Maryland

Call Center Representative Jobs
By Presidential Exteriors At Rockville, MD, United States
Participating in ongoing training and development programs to improve knowledge and skills.
Proven experience in a customer service or call center role is preferred.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Exceptional customer service skills and a friendly and professional phone demeanor.
Proficient computer skills, including familiarity with CRM systems and basic troubleshooting.
Call Center Representative Jobs
By Gastro Health At Annapolis, MD, United States
Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
Performs all other tasks and projects assigned by the manager
2+ years experience in medical practice or similar setting
This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
Opens and closes the office each day according to protocol
Provide Superior Customer Service by welcoming and greeting patients and visitors, in person and on the telephone; answering or referring inquiries.
Call Center Representative Jobs
By University of Maryland Medical System At Belcamp, MD, United States
Strong customer service skills. Organizes multiple tasks and manages time effectively.
Develops and manages database of department program activity, including patient demographics.
Attends training sessions on current program software to enhance skills, ensuring efficient use of the computer-automated service.
Demonstrates strong organizational skills and attention to detail.
Utilizes computer technology with knowledge of Microsoft Office software and database software products.
University of Maryland Upper Chesapeake Health owns and operates:

Are you looking for a job that offers a great work-life balance? Join our team as a Call Center Representative and you'll get to work from the comfort of your own home while helping customers with their inquiries!

What is 3100 CALL CENTER REPRESENTATIVE Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to remain calm and professional in difficult situations

What is 3100 CALL CENTER REPRESENTATIVE Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type a minimum of 30 words per minute

What is 3100 CALL CENTER REPRESENTATIVE Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant call center software
• Knowledge of relevant industry regulations

What is 3100 CALL CENTER REPRESENTATIVE Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment
• Previous experience in a customer service role

What is 3100 CALL CENTER REPRESENTATIVE Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate and complete information to customers
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer databases and records