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3100 CALL CENTER REPRESENTATIVE Jobs in Connecticut

Call Center Representative - $18/Hour
By ProPivotal Staffing At Bridgeport, CT, United States
Strong organizational and time management skills
Opportunity to work from home
Excellent verbal, written, and interpersonal communication skills
1-3 years of experience in customer service, sales, retail, or insurance claims
9:30 AM to 6:00 PM
Equipment is provided by the company
Sr. Call Center Representative
By Conduent At , East Hartford, 06108, Ct $18.25 an hour
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Effective and accurate written and verbal communication skills.
Must have a High School Diploma, orequivalent; six months minimum experience in call center and/or dispatcher experience
In lieu of call center/dispatcher experience we will consider persons with an Associate Degree
Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
Provide one-to-one telephone contact with consumers and providers.

Are you looking for a job that offers a great work-life balance? Join our team as a Call Center Representative and you'll get to work from the comfort of your own home while helping customers with their inquiries!

What is 3100 CALL CENTER REPRESENTATIVE Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to remain calm and professional in difficult situations

What is 3100 CALL CENTER REPRESENTATIVE Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type a minimum of 30 words per minute

What is 3100 CALL CENTER REPRESENTATIVE Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant call center software
• Knowledge of relevant industry regulations

What is 3100 CALL CENTER REPRESENTATIVE Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment
• Previous experience in a customer service role

What is 3100 CALL CENTER REPRESENTATIVE Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate and complete information to customers
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer databases and records