Call Center Representative Jobs
By Progressive Insurance At Nebraska, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

Are you looking for a job that offers a great work-life balance? Join our team as a Call Center Representative and you'll get to work from the comfort of your own home while helping customers with their inquiries!

What is 3100 CALL CENTER REPRESENTATIVE Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to remain calm and professional in difficult situations

What is 3100 CALL CENTER REPRESENTATIVE Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type a minimum of 30 words per minute

What is 3100 CALL CENTER REPRESENTATIVE Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant call center software
• Knowledge of relevant industry regulations

What is 3100 CALL CENTER REPRESENTATIVE Job Experience?

• Previous experience in a customer service role
• Previous experience in a call center environment
• Previous experience in a customer service role

What is 3100 CALL CENTER REPRESENTATIVE Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate and complete information to customers
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer databases and records