Youth Services Programming Specialist (424)

Purpose

Under general supervision, the Programming Specialist prepares and conducts programs and performs related duties.

Essential Position Functions

• Proactively provides customer service
• Maintains inventory of storytime supplies
• Performs duties of, School Help Associate, Library Associate, and Circulation Assistant, as needed
• Recommends materials based on patrons’ interest
• Supports Librarians in developing and maintaining the collection, as directed
• Interviews, researches, and answers questions from patrons
• Plans, promotes and presents programs for patrons inside the Library; and outside of the Library through community outreach, with the guidance of the Outreach Services/Volunteer Coordinator
• Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)

Education, Training and/or Experience

• A minimum of one (1) year of customer service experience; and
• Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience; and
• Ability to pass computer skills test
• A minimum of one (1) year of experience developing and presenting programs for children; and
• Ability to pass alphanumeric sorting test; and

Knowledge, Skills, Abilities and Personal Characteristics

• Ability to maintain confidentiality and use appropriate judgment in handling information and records
• Ability to deliver programs and speak before groups
• Ability to develop and present age-appropriate programs and activities on a daily basis
• Ability to retain and follow library circulation policies and procedures
• Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access and PowerPoint
• Ability to arrange items in alphanumeric and/or subject order
• Knowledge of traditional and electronic resources including web sites, databases and on-line searching skills
• Ability to work accurately with attention to detail

Schedule

• Thursday: 9:00 am - 1:00 pm
• Wednesday: 9:00 am - 1:00 pm
• Tuesday: 9:00 am - 1:00 pm
• Monday: 9:00 am - 1:00 pm
• Friday: 9:00 am - 1:00 pm