Programming Support & Operations Jobs

iHeartMedia
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The audio revolution is here – and iHeart is leading it! From broadcast radio to digital streaming radio to podcasting, audio continues to grow – and iHeart, which reaches 90% of Americans every month, is the #1 audio company in America across every one of those platforms. We’re the home of many of the country’s most popular and trusted on-air personalities and podcast influencers; we build important connections with hundreds of communities across America; we create and produce some of the most popular and well-known branded live music events in America; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting. Only one company in America has the #1 position in everything audio: iHeartMedia.
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
What We Need:
iHeartMedia Programming Operations is looking for a jack-of-all-trades to help us supporting 850+ stations and digital operations. You could be a studio engineer, a broadcast IT pro, a tech savvy PD, a multi-tasking wizard of a board op or any one of a number of backgrounds ready to join our mission of helping to operate the largest audio company in the world.
What You'll Do:
Learn, test, & support the Sound+ cloud playout system
Work with Program Directors and Engineers to convert stations from NexGen to Sound+ and all that entails
Help find missing content and get it loaded prior to air
Act on silence tickets and troubleshoot why the silence occurred and how to prevent it in the future
Use GSelector to export logs and troubleshoot
Utilize an audio editor
Read application logs and try to decipher what happened
Follow documented processes to provide repeatable results
Think critically, stay calm, act intentionally.
What You'll Need:
You know radio and you're more than tech 'savvy'.
You've loaded brokered programming and understand how to backtime to hit top of hour news.
You've engineered a sports remote and can deal with rain delays.
You can read a NexGen clock and spot errors in execution
The position is 100% virtual. You can work from anywhere. We're also flexible about whether it is a 4 or 5 day work week. However, we are a 24/7 business so your schedule WILL include weekends and nights.
What You'll Bring:
Respect for others and a strong belief that others should do this in return
Full proficiency and understanding of job function
Open communication with colleagues and direct reports that encourages collaboration and team consensus
Strong problem solving skills
Efficiency with independent work under minimal guidance
Commitment to process improvement for overall team effectiveness
Professional communication that stresses diplomacy, empathy and patience
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$24.00 - $33.00
Location:
VIRTUAL, OH
Position Type:
Regular
Time Type:
Full time
Pay Type:
Hourly
Benefits:
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click here to learn about E-Verify.