Wordpress/Woocommerce Agency Account / Project Manager

Does a 5 hour workday sound good to you? How about a 4 day work week without having to work late to catch up? We believe that there are great candidates who are looking for unconventional flexibility in their schedule. These candidates often get overlooked at other companies. They don’t get overlooked at Built Mighty / Little Rhino.
We believe it’s a good thing to have employees who have other passions. We’ve found that if we can be flexible for them, our employees will lean in and give us their best work when they are working.
We are Built Mighty, a fully remote ecommerce web development company based in the US. We help mid to large sized businesses with their digital commerce experience. While we are primarily a development company, we focus on hiring people who need a more unconventional schedule.
We need another great Account / Project Manager with e-commerce experience to join us. We are searching for communicative candidates who are proactive and passionate about creating solutions that work for their clients. Our Account / Project Managers act as the primary point of contact for their clients. They build long-lasting, mutually beneficial relationships with their contacts, always striving to create solutions which best fit the individual needs of the client.
If you think you fit our unique mold please send us your resume and include a brief cover letter telling us why this position interests you. You might be sending your resume to hundreds of positions, we might be reading hundreds of resumes. Even a simple cover letter that lets us know why you think we might be the right place for you to work, helps us to understand who is serious about the position.
Responsibilities

• Determine and define project scope and objectives throughout the project
• Run project life cycle from start to finish including project kickoff meeting, discovery, task management, team management, documentation, QA, client feedback, and retrospectives
• Measure project performance to identify areas for improvement
• Develop and manage a detailed project schedule and work plan
• Find ways to improve client relationship
• Assign and monitor work to technical personnel
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Escalate issues to clients and Account Project Management team
• Pursue growth opportunities with clients
• Prepare budget based on scope of work and resource requirements
• Communicate regularly with project team, clients, and Account Project Management team
• Track project costs in order to meet budget
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Monitor progress and make adjustments as needed
• Manage the relationships with clients, including budgets and expectations

Requirements

• Excellent verbal and written communication skills that demonstrate a high level of professionalism
• Must have experience working with or in e-commerce
• Passionate about people and how they function together to create a valuable organization
• This is a remote position, but candidates MUST be based in the US. We are currently NOT accepting candidates based in New York.
• Experience with GitHub and Software Development a plus
• A desire or need to have a flexible or unconventional schedule working 25-35 hours a week.
• At least 2-3 years of experience as an Account or Project Manager for a Digital Agency
• High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people
• Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat
• Must have experience with WordPress or WooCommerce

Benefits

• Remote
• Flexible Schedule
• $40-50 per hour depending on experience and skill level
• Benefits Stipend