Warehouse Techician Sr Specialist

At QTC, the nation’s largest provider of disability and occupational health examination services, we are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• An inclusive and ethical work place
• A 50% company match of your pre- and post-tax 401K contributions up to 6% of your salary, including immediate vesting of company contributions
• Generous paid time off (minimum of 14 days/year), as well as 9 paid holidays
• Competitive compensation and quarterly bonuses
• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
• Healthy work/life balance
• Tuition reimbursement

Pay Range:

$25-26/hr

Job Summary:

Performs a variety of routine activities in support of the Rapid Site Deployment (RSD) team. Responsible for the shipping and receiving of Clinic in a Box (CIB) sets and Information Technology (IT) Go Boxes. Orders and maintains inventory of needed supplies and equipment. Gathers, collects, records, tracks and verifies data and information from multiple sources.

Essential Duties and Responsibilities:

• Perform operational checks on equipment to ensure functionality
• Process claims with shippers on damaged/missing shipments in a timely manner
• Responsible for coordination of shipping and receiving complete CIB sets and IT Go Boxes to event sites including tracking and stocking of supplies as needed
• Order and maintain all RSD supply inventories including completion of inventory sheets for CIBs before shipping, inventory returning CIBs and restock and build CIBs as necessary
• Perform other duties and responsibilities as assigned
• Respond to customer inquiries and refer to appropriate personnel if unable to handle
• Track and analyze missed shipments to ensure they do not occur again
• Provide logistical support to the RSD team

Competencies:

• Ability to excel at details, multi-task, and work with a high sense of urgency
• Ability to move containers with wheels up to 120 lbs
• Excellent verbal and written communication skills
• Knowledge of office equipment (Fax, Printer, Copier, etc.)
• Knowledge of electronic shipping (e.g., FedEx, UPS, etc.)
• Excellent customer service, organization and follow-through skills
• Must be self-motivated
• Working knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
• Exceptional interpersonal skills and desire to work in a fast-paced environment

Education and/or Experience: (includes certificate & licenses)

• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Experience

Required

• 5 year(s): Related shipping and receiving experience, Medical logistics experience preferred

Education

Required

• GED or better
• High School Diploma or better

Skills

Required

• Verbal Communication
• Written Communication
• MS Office

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)