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Vice President, Program Quality And Accountability (Pqa)
Company | Global Communities |
Address | Silver Spring, MD, United States |
Employment type | FULL_TIME |
Salary | |
Category | International Trade and Development |
Expires | 2023-07-11 |
Posted at | 11 months ago |
Overview
- Develop due diligence and capacity development tools for partners in collaboration with Operations and Business Development stakeholders.
- Refine the organization’s partnership philosophy, commitments and principles of partnerships and the varied tools and processes required for its effective roll out.
- Refine the organization’s core sectors and differentiators.
- Work closely with the VP, Marketing and Communications and VPs, Business Development to effectively represent and market Global Communities’ work to donors, partners, and other external stakeholders.
- Provide support and input to operations teams to build out the technical aspects of country strategies to ensure that growth is in line with Global Communities’ core capacities, the organization’s global strategic direction and the opportunities present
- Conceptualize and lead the development of Global Communities Program Quality Strategy, working in close coordination with the VPs of Program Operations and Business Development
- Working collaboratively with the VPs of Business Development, support the development of the organization’s partnerships strategy and approach.
- Establish the “Global Communities Approach” (its operating model that builds on established institutional and operational strengths, and further requires minimum cross cutting quality standards such as in local engagement, safe and accountable programming, and climate informed) to working in today’s global complex environments, drawing from sustainable development, humanitarian assistance, peace and security, and financial inclusion capabilities
- Ensure that a culture of experiential learning and technical excellence growth built on field program implementation and innovation through applied Knowledge Management is established.
- Promote the development, understanding of, and adherence to, minimum cross-cutting quality standards that impact project delivery; develop and deliver robust and systematic training on quality standards to relevant stakeholders throughout the organization.
- Further to the establishment of quality and technical guidance/frameworks and minimum standards, work to build the capacity of Operations and Business development staff in quality assurance and quality control related to those frameworks and standards.
- Develop a process for systematic and deliberate learning and inter-country exchanges in relevant practice areas, fostering a culture of growth and knowledge sharing.
- Ensure effective full-cycle monitoring, evaluation, learning, and knowledge management that supports adaptive, high-quality program delivery and that provides an evidence base for organizational strategy.
- Working collaboratively with the VPs of Business Development and VP of Operations, ensure the development of a monitoring framework to measure advancements in partnering and localization.
- Provide technical capacity development as needed, troubleshoot technical issues related to program delivery.
- Develop and deliver robust and systematic training on technical standards and frameworks to relevant stakeholders throughout the organization.
- Develop accountability metrics and systems that support effective knowledge management and cross-organizational learning.
- Ensure the design and development of Global Communities Accountability Framework, to include clearly defining the organization’s commitments to accountability, the system for accountability (such as feedback and complaints mechanisms, routinized monitoring and review processes to ensure compliance) and setting performance targets in support of the Global Communities’ strategic commitments to accountability. This will require close coordination with Global Communities’ Ethics, Compliance, Safeguarding and P&C professionals.
- Other duties may be assigned as business needs arise.
- Promote a culture of excellence, inclusion, learning, support, diversity and innovation.
- Country-based experience at a senior level in an international non-governmental organization
- Excellent track record in designing and implementing effective organizational program quality strategies and practices.
- Excellent critical thinking skills and judgment. Proven willingness to make timely and sound decisions. Strong planning, analytical, and conceptual skills.
- Superior diplomatic and negotiation skills. Ability to present and discuss technical information in the context of the business.
- Proven ability to lead, manage and develop staff in the context of an open and inclusive culture in an atmosphere of multiple projects, shifting priorities and deadline pressures.
- Expert knowledge of formal principles, theories, and practices/techniques of sustainable development, with experience in applying that knowledge to the development - humanitarian assistance - peace and security nexus. Ability to apply that knowledge to Global Communities operational environment.
- Excellent oral and written communication skills, and interpersonal skills, including the ability to conduct meetings, write reports and proposals, and speak in a public forum at a senior level.
- Ability to handle difficult situations with diplomacy, sensitivity, confidentiality, and tact.
- Extensive and specific knowledge of and experience with US Government humanitarian, sustainable development and peace and security activities and agencies is required.
- Experience with other large institutional donors or clients, including other bilateral and multilateral entities, foundations, and private sector clients is highly desirable.
- Undergraduate degree in a related discipline with a minimum of 15 years of relevant professional experience or a minimum of 20 years or related work experience.
- Experience implementing programming directly, with local civil society and institutional partners.
- Demonstrated international NGO work experience at a leadership level (such as but not limited to Senior Director, DCOP, Area Manager or higher.)
- Proven track record in technical program delivery, oversight and standard setting.
- 5+ years in progressively more senior roles at country level in an sustainable development, humanitarian, conflict or post-conflict environment
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