Vice President Of Sales & Marketing Operations, Independent Collection

Why us?

Sage Hospitality Group is set to hire a Vice President of Sales & Marketing Operations, Independent Collection to join us here in Denver!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

The primary objective of the Vice President, Sales & Marketing Operations is to strategically oversee the Sales & Marketing Operations discipline for the portfolio of hotels within Sage Hotel Management. The goal is to maximize revenues through all channels, sales and marketing efforts which will ultimately provide the best possible return on investment for our owners and equity partners. This position has direct responsibility for people resources and revenues as relates to this area. It will indirectly supervise Corporate Directors, S&M Operations and Field Directors of Sales and Marketing on a dotted line to meet and exceed the strategic goals of the organization. It will also provide proactive service support for our senior hotel team leaders and customers.

Responsibilities

ESSENTIAL RESPONSIBILITIES

• Monitor and review property operations plans and results on a quarterly basis, including making recommendations based on changing conditions and results.
• Ensure the value of the franchise investment is maximized by utilizing franchise systems and resources; staying current on changes in systems; maximizing and networking with franchise associates; recommending property-specific applications; actively participating in franchise-sponsored functions and programs.
• Partner with property leadership to provide advice, guidance and support for the various sales functions and day to day initiatives. Act as first line resource for divisional inquiries and questions related to sales and marketing initiatives.
• Evaluate, identify, and implement appropriate sales automation for hotel activity.
• Provide sales resources and be sure they are applied on a cost-effective, property-specific basis, making recommendations for hotels, providing training and support to properties, and by making recommendations to the corporate leadership team that will expand and enhance corporate resources.
• Ensuring property and corporate systems and reports are effective (develop and maintain corporate roll up of all key sales measurements), proven sales office systems and procedures are in place at each hotel, and providing complete, timely, comprehensive trip reports following corporate guidelines, maintaining a standardized filing system for property
• Oversee communication to customers related to the long-term vision and strategies and ensuring timely and proactive communications to all stakeholders.
• Exhibit leadership competencies that create vision, provide direction and drives the success of the company’s direct sales and marketing efforts far into the future for multiple properties.
• Facilitate the development of a strategic sales and marketing approach that follows a standardized process and effectively communicates strategy and revenue projections.
• Assist Corporate DOSM Operations, DOSM and GM in providing strategic guidance for Local and Banquet Catering F&B revenues and sales operations. Must understand and be able to articulate catering and banquet F&B strategies and actions.
• Lead strategic planning, development, and coordination of business initiatives and strategies for the Sage Hotel Management division and organization as a whole.
• Ensure coordinated efforts around sharing value-added best practices and procedures.

information/reports/correspondence, and reporting monthly on accomplishments, portfolio performance projections, and upcoming priorities/projects.

• Executing accurate, professional market studies as requested to support business development needs by preparing for and participating in internal/external client presentations/meetings/reports; responding to client requests and concerns and fully communicating these to management; communicating any leads for management contract opportunities to business development, wisely allocating time, resources and expenses to areas of highest impact and by assuming additional responsibilities for special projects or to oversee a functional support area within the marketing department.
• Provide leadership oversight on special projects, transitions, and new property openings. Be well positioned to continue to transition further assets into the Sage portfolio.
• Perform any other assignments as directed by the organization or leadership.
• Review and understand ownership need and expectations on a periodic basis.
• Coordinate the completion of group rooms, banquet F&B and Local F&B goals. This individual will approve all quarterly & annual goals, provide quarterly reviews of these goals and assist hotels in updating goals/results as needed.
• Ensure implementation of Sage SOP’s, sales and marketing systems and controls at all new and transition properties.
• Ensure a qualified sales team is in place to implement the properties' plans and stimulate property and corporate growth by identifying and evaluating skill and competency levels; developing a framework to assist general managers in establishing individual and department goals/objectives, associate evaluation and development, and providing coaching, training and recognition; and accompanying sales leaders on sales calls.
• Participate and maintain active company and community relations while taking part in corporate activities and meetings.
• Annual Plan review – Provide detailed review of the annual budget and forecasts and identify opportunities to maximize market share, revenue, etc. Assist with the preparation of the annual plan for each hotel providing guidance to the properties in setting strategy and ensuring that the numbers support the strategy. Support the Operations Team with the annual presentations to ownership.
• Implement succession planning within each direct report to provide new opportunities as associates develop, to handle company-wide growth, and to mitigate risk if associates leave.
• Benchmarking – Understand hotel performance standards from other management companies and identify opportunities for improvement.
• Develop a process in which high potential sales and marketing candidates for future positions are identified and put in a pipeline for opportunities.
• Always represent yourself and the company with the highest level of integrity and professionalism, including professional appearance, conduct and demeanor.
• Identify potential challenges that could impact the business in the future while taking corrective action on current performance deficiencies. Recommend and implement changes to prevent known performance deficiencies from occurring again.
• Mentor and develop high potential talent and future high potential talent for the organization in line with the organization’s talent management strategies.
• Support General Managers and the Operations team with thoughtful analytics regarding forecasting, pace, market share and margin improvement to include the development of effective comprehensive metrics and reporting processes.

Qualifications

Education/Formal Training

A four-year college degree or equivalent education/experience.

Experience

3-5 years of related experience in a director / VP level sales and marketing role in a hospitality environment.

Knowledge/Skills

• Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
• Negotiate, convince, sell and influence professionals and or associates.
• Knowledge of general sales techniques, yield management, and customer service skills.
• Ability to work under pressure and can complete multiple tasks simultaneously.
• Excellent problem solving, reasoning, motivating, organizational and training abilities.
• Knowledge of computer equipment.
• Develop strong internal and customer relations.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
• Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate with other associates and customers.
• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
• Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
• Lifting and carrying of objects, 30-35 pounds
• Mobility -limited mobility between offices and departments. No continuous standing, climbing or driving.

Environment

95% Office environment

Benefits

• Medical, dental, & vision insurance
• Employee Assistance Program
• Unlimited paid time off
• Health savings and flexible spending accounts
• Eligible to participate in Sage bonus plan.
• Eligible to participate in the Company’s 401(k) program with employer matching
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
• Paid FMLA leave for up to a period of 12 weeks

ID: 2023-17623

Position Type: Regular Full-Time

Property : Sage Hospitality Group

Outlet: Hotel

Category: Sales & Marketing

Min: USD $170,000.00/Yr.

Max: USD $175,000.00/Yr.

Tipped Position: No

Address : 1575 Welton St

City : Denver

State : Colorado

EOE Protected Veterans/Disability