Vice President, Human Resources

Who We Are:
We give end users THE CONNECTED LIFE EXPERIENCE™ – the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY™ to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.
We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.
We currently serve over 3,600 customers globally—comprised of over 1 million guest rooms and apartment units—across multiple industries including hospitality, student housing, multi family and senior living.
IN 2020 we launched PlatformONE— a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint®, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests’, residents’, and customers’ Connected Life Experience™.
What You'll Do:
Single Digits is searching for an energetic HR leader to join the team! We are a global company of about 320 employees based in Bedford, NH with offices in Oak Brook, IL, Charlotte, NC and Tijuana and Cancun, Mexico. The ideal candidate will be well versed in all aspects of HR, including recruiting and payroll. The VP of HR should be diverse and innovative to work alongside the executive leadership team but should also be comfortable rolling up their sleeves working with and managing a team of 5 HR professionals, as well as being able to see the big picture.
Overall leadership responsibility for, and direct hands-on involvement in, all global Human Resource activities, strategic as well as operational, growing the business and driving efficiencies to secure the future success and prosperity of Single Digits, Inc. (SDI).
Job Duties/ Responsibilities:

• Employee Relations -Resolve employee relations issues within corporate guidelines and policies. Develop innovative and successful retention and engagement strategies for high performing employees.
• Performance Management -Lead the design of a performance management system and oversee annual assessment.
• HR Information System - Maintain and operationalize all current systems and propose efficiencies.
• Regulatory - Ensures all requirements and compliance are completed for all regulatory bodies to prevent disruptions to business.
• Organizational Development - Enhance organizational effectiveness of organization design, team development, talent assessment, and succession planning.
• Training - Oversee Company talent development, including direct ownership of leadership development.
• Benefit Programs -Oversee the design, development, and implementation of benefits programs including health, retirement, disability, and other benefits.
• Lead the Human Resources team and coach them for career development and professional growth.
• Budget Management- Mange the annual Human Resources budget aiming to achieve operation efficiencies while achieving strategic initiatives of the Company.
• Recruitment of Talent -Ensure that SDI’s Employee Value Proposition is attractive, and that SDI can fulfill talent acquisition at competitive market rates while maintaining high quality. Utilize assessments and other resources to improve retention and effectively manage staffing firms to drive efficiencies. Oversee the recruitment process, ensuring proper implementation of competency-based selection and approval of job offers. Actively maintain a strong network of talent.

Requirements
Education:

• Enterprise transformation, including implementation of HRIS systems;
• Investigation, negotiation, and dispute resolution;
• Experience in leading small to medium sized global organizations;
• Organizational development and optimization; and
• Policy and procedure leadership.
• Minimum 5 years of formal supervisor experience.
• Strong partnership and team building with staff, peers, and management;
• Minimum 10 years of proficient, progressive experience in all Human Resources’ areas of responsibility. In addition, experience should include proven track record of success in the following:
• Close cooperation with the executive team and Private Equity (PE) sponsor;
• Strategic planning and execution;
• Experience:
• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent combination of formal education and work experience required; Master’s degree preferred.

Knowledge:

• Proficient with Microsoft Office Suite –Outlook, Word, PowerPoint, Excel, and Teams.

Personal Attributes:

• Uses strong people-intuition undergirded by data-driven and measures-based foundation to make decisions. Decision making style is open-minded, creative, and solutions-oriented with appropriate levels of risk-taking.
• Leads by example and demonstrates highest levels of integrity and moral and ethical leadership; motivates and inspires others.
• Works collaboratively across the company and with external partners.
• Strong written, verbal, listening, and interpersonal communication skills to interface professionally and effectively at all levels of the organization and externally. Demonstrates open, honest, and appropriately transparent communication, encouraging and respecting diverse ideas and opinions, supporting learning and growth, and recognizing achievement. Ability to deliver tough messages tactfully and empathetically as needed.
• Self-motivated and proactive with high levels of energy and drive for achieving goals and deadlines with passion and action-oriented mentality.
• Sets high standards and fosters a sense of teamwork and pride with his/her group.

Benefits

• Paid Time Off (PTO) – accumulate up to 17 days per calendar year plus 9 holidays
• 401(K) with a company match that fully vests within two years!
• Domestic Partner benefits
• Voluntary Life/AD&D
• Vision discounts
• Long Term Disability (LTD)
• Health and Wellness Program
• Full-Time position
• Flexible Spending Account
• Parental Leave
• Medical (starting at $140/month for individuals)
• Employee Assistance Program
• Reimbursement Plans
• Dental (starting at $10/month for individuals)

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We are not currently sponsoring H1-B visas for this position.

• Single Digits does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.