Vice President Human Resources

Summary

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, and build sustainable lives and communities.

Reporting to the President & CEO, the Vice President of Human Resources will serve as a member of the Senior Leadership team and is accountable for setting and overseeing the execution of the business’s overall people strategy. While collaborating with the management team, this role is primarily responsible for strategic HR plans and policies that support the company’s mission and goals, oversight of HR operations, compliance, and HR effectiveness.

Job Responsibilities

• Work collaboratively as part of the Senior Leadership Team to provide information and guidance on policy, strategy, and the achievement of GWSV Annual Goals.
• Responsible for developing and administering an effective, standardized, and comprehensive system of Performance Management (i.e., job descriptions, performance appraisal, quarterly feedback).
• Oversees and monitors employee relations issues and the effective resolution of each case.
• Assist and advise company managers about Human Resources issues and resolutions.
• Focus on creating long-term relationships with GWSV employees and positioning GWSV as an “Employer of Choice”
• Analyzes and determines the need for training and development of HR staff to maintain appropriate competencies.
• Identifies legal requirements and government reporting regulations affecting the Human Resource function and seeks to limit the risk and liability exposure of the Company to legal actions, compliance issues, or employee complaints and charges.
• Prepares, administers, and monitors the department’s budget.
• Oversees all DE&I strategic initiatives throughout the organization.
• Formulates and recommends HR policies, programs, and objectives for the Company and is responsible for the publication, dissemination, and explanation.
• Report annually, or as required, all business activities to the GWSV Board of Directors.
• Oversees the talent acquisition function to ensure effective strategies are implemented to obtain and retain talent while utilizing cost-effective measures.
• Oversees the HRIS system; including implementation and roll-out.
• Responsible for the ongoing evaluation of Company-wide HR policies and practices to determine their effectiveness with the intent to develop and retain quality personnel at all levels of the organization.
• Leads the organizational development efforts for Goodwill’s culture and diversity.
• Leads and directs the analysis and monitoring of Company-wide salary and wage levels, overall compensation structures, incentive plans, and fringe benefits to ensure competitiveness within the industry and local markets and comply with State and Federal laws.

Responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either orally or in writing.

Requirements

• 10-15 years progressive experience in Human Resources
• Master’s Degree with a major in Human Resources discipline or related field
• 10+ years management; currently working as an HR Director or VP Level
• Working knowledge of Federal and State employment law
• Computer literacy and experience with typical business software
• Familiarity with HRIS software (ADP Workforce Now and Paycom a plus)

Preferred Qualifications

• Experience with Payfactors compensation software
• Bi-lingual in Spanish a plus.

Working conditions

• Occasional local travel to GWSV’s retail stores
• Works a standard workweek with occasional evenings and/or weekends.
• Works in an office environment

Emotional Effort

• Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork.

Personal Acumen

Leadership Acumen

• Vision – Able to envision the big picture outside of the retail division.
• Strategic Agility – Ability to plan for the future and can think outside the box.
• Change Agent – Willing to take calculated risks and challenge traditional thinking for positive change.

Management Acumen

• Organizational Skills – Results orientated, can meet high standards, goals, and objectives
• Accountability Style – Holds employees accountable for standards and serves as a mentor in their professional development. Open to 360-degree feedback
• Problem Solver – Ability to simplify complicated issues and develop traditional and nontraditional solutions
• Management Style – Belief in empowering employees through coaching and positive motivational techniques
• Collaborative – Sees value in working and forging effective relationships with others
• Teamwork – Willing to work as part of a team, enjoys sharing credit with colleagues

Interpersonal Acumen

• Communication – strong communicator, excellent listening skills, and ability to develop and make effective presentations to Goodwill employees, and/or (as appropriate) Sr Management and Board Members
• Sense of Humor – the ability to see the fun and enjoyment in the work environment and portray a sense of humor
• Composure – the ability to remain calm and collected under pressure
• Energetic – Enthusiastic with a strong personal work ethic
• Integrity – possess the highest ethical standards, trustworthy and transparent
• Interpersonal Savvy – the ability to relate and build constructive relationships with employees, customers, clients, and board members

Physical requirements

• Sitting, standing, walking, touching, fingering, talking, hearing, and repetitive motions
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Pay Range

$190,000 to $200,000 per year

Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law