Vice President – Engagement Manager

Role: VP – Engagement Manager

Location: Atlanta, GA

Employment Type: Fulltime.

In this role, you will be responsible for managing operations for one of our Capital market and Banking clients. You will function as a Global Operating Leader for operations and liaise with service lines and delivery to ensure proper solution design, cost, and fitment to the portfolio as well as to the operational strategy.

This role requires a leader with deep domain expertise. The incumbent will primarily be responsible for managing delivery & working with the engagement team driving growth for the account.

Responsibilities

• Contribute to Digital build assets.
• Collaborate with multiple service lines.
• Define & drive strategic roadmap.
• Hands-on working on RFPs whenever required.
• Work closely with business units/verticals to evangelize scalable solutions & strengthen the value proposition.
• Establish key relationship with key Client stakeholders & Genpact stakeholders.
• Operate the Business as per Operating Plans – Revenue, Margin & NPS
• Client Management: Ability to host clients and drive Mining growth.
• Co-ordinate with multi geography teams.
• Leading Customer Engagement, & Delivery for a large Global customer
• Working on Transformation agenda agreed with the customer.

Preferred qualifications

• Hands on experience in latest Technology stacks.
• Effective listening skills
• Proficient in offering design solutions.
• Strong interpersonal/leadership skills
• Excellent written and oral communication skills
• Excellent organization skills
• Proficient in presentation skills

Syed Shadab

Sr. Technical Recruiter

Stellar Consulting Solutions Pvt. Ltd.

Email: [email protected]