Vacation Reservations Coordinator (Remote)

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

• ONLY CANDIDATES FROM THE ORLANDO, FL AREA (WITHIN 50 MILES) WILL BE CONSIDERED AT THIS TIME**

$1,000 NEW HIRE INCENTIVE BONUS and YEARLY EARNING POTENTIAL OF $41,000 TO $70,000+

Ability to work remote or in our safe, socially-distant work environment

Are you passionate about travel, vacations and sales? If you answered “yes” than look no further. The Wyndham Destinations Marketing Contact Center is growing and we are currently hiring Customer Service Representatives experience to join us as a remote Vacation Reservations Coordinator working with a supportive leadership team who is invested in YOU and YOUR success!

How You’ll Shine

Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! With our hourly + incentive pay, we offer limitless earning potential.

As a Vacation Reservations Coordinator, your primary responsibility will be to answer inbound calls from guests who purchased a promotional vacation getaway. You will be assisting them with booking their travel dates, general questions and/or confirming their upcoming reservation through our central reservation system. The position requires that you maintain a high-level of customer satisfaction, in addition to addressing any escalated customer service issues that may arise. As part of the Reservations Team, you will be helping to deliver on our arrivals, increase revenue for the department and guarantee tour volume for the resorts. Package retention (saving the sale), selling of dates, escalation of calls, retaining the business.

Work Hours Include

• You will work 12:30 pm to 9 pm four days during the week
• You will have off one weekend day and one day mid-week.
• You will work on Saturdays from 9 am to 6 pm.
• Current hours are subject to change based on business needs.

What You'll Bring

• 1+ years of call center experience preferred
• Sales experience highly preferred.
• Proficient working with Microsoft Office is preferred
• 1+ years of customer service, reservations or equivalent experience a plus
• Ability to work flexible shifts to include weekdays, evenings and weekends to suit business needs
• High School diploma or GED equivalent

Benefits

• New hire pay during the first 90 days is $18.00/hour
• Travel discounts to stay at our beautiful hotels and resorts worldwide
• Supportive and caring leadership team
• Best in Class Training
• Dynamic, fun and inclusive culture
• After the 90 days the pay is $14.00/hour plus incentives with yearly earning potential up to 70K+
• Training Safe, socially-distant work environment

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Voluntary income protection benefits
• Flexible spending accounts
• Dental
• Life and accident coverage
• Disability
• Vision
• Employee Assistance Program
• Legal and identify theft plan
• Wellness program (subject to provider availability)
• Wish day paid time to volunteer at an approved organization of your choice

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.