Vacation Planning Specialist Jobs

Summary
Sunsail and The Moorings are 2 incredible brands offering customer’s unique holiday experiences out on the water. From independent sailing holidays to fully catered crewed and power yacht charter we offer our customers a 5* service. Operating across the globe, we’re passionate about being the very best and pride ourselves on the providing unforgettable holiday’s that truly last a lifetime.
With over 50 years’ experience, we are the industry leaders in yacht charter. We are passionate about our Yachts Brands and Products and pride ourselves on inspiring our customers to book a dream holiday with us. 20+ Destinations Worldwide, 5 Star Sailing Experiences, Loyalty Rewards, Full-Service Travel Assistance, Award Winning Catamarans, and 47 years Tradition of Excellence The secret to our success within the yacht industry lies in our exceptional teams, we’re united by the same mission: to have fun while creating extraordinary experiences on the water.
We are seeking a dynamic, articulate and upbeat individual with demonstrated sales success. This position emphasizes consulting and relationship building and requires a self-assured and energetic telephone presence as well as the capability to convert leads into sales. You will utilize your exceptional communication skills to correspond with clients by phone and email primarily, and enthusiastically help them navigate all aspects of travel planning for our yacht charters as well as custom and private land arrangements, following all bookings through departure. This role is Hybrid in our Clearwater, FL office 6 times a month typically every Wednesday and every other Thursday.
What you will be doing:

• Responsible for converting sales leads and opportunities; upsell and cross- sell available product.
• Offer and sell vacations, e.g. Pre/post, flights, boat type, etc. Manage relationships to book in guests.
• Listen and ask the right questions to discover the needs of each individual customer.
• Qualifying and disqualifying inbound leads in a high-volume environment
• Maintain detailed and accurate notes in the CRM- Hubspot- for successful transition to the Pre-Departure Support Team.
• Connect with prospective travelers and customers via phone, email, live chat, and others.

What we are looking for:

• Has a strong positive character and is used to dealing with pressure
• Excellent communicator
• Thrives in a sales environment
• Competitive salary + comprehensive benefits package that includes 401k.
• Strong sales background with experience and success in a previous sales position
• Must be flexible to work some Saturdays and evening shifts on rotation (once every other week)
• Career progression opportunities
• Team player who enjoys working as part of a friendly & happy team
• Has high standards of customer service and attention to detail
• Able to show imitative and good at problem solving Working with us Join us and in return you'll be rewarded with:
• Various employee discounts and offers
• Strong geographical knowledge and a passion for travel

We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.
Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.