Ux Researcher Jobs

Does your mind connect dots others can't even see? Do you like solving complex problems with simple, elegant solutions? You might have what it takes to be our next UX Researcher.

We're looking for someone who is creatively analytical – who can think inside the box, and then blow the box up. The ideal candidate is part scientist, part sociologist. They'll be able to crunch data while empathizing with the human users behind the numbers. They will have an insatiable curiosity, and a thirst for truth. They ask why before asking how. And, they will be able to communicate rock-solid rationales to support their ideas.

Job Duties and Responsibilities:

• Must have a strong understanding of current standards of user-centered design to stay on top of evolving trends and best practices
• Analyze qualitative and quantitative data from analytics tools, survey results, and other channels to develop insights that inform UX decisions
• Collaborate with designers, strategists, developers, and product teams to improve the consumer experience
• Create research plans and champion new research methodologies to better understand the behaviors and desire paths of our users
• Develops strong, trusting relationships between the department and product teams, providing leadership and support during strategy, ideation, and execution of large-scale implementations
• Translate insights and “light-bulb moments” into actionable plans
• Conduct user experience research activities like stakeholder interviews, focus groups, usability tests, task analysis, surveys, web analytics, heuristic reviews, and field research in order to understand the context in which target audiences interact with websites/web applications

Hard Skills:

• Completing competitive analysis
• Planning research
• Executing research methodologies
• Experiment and survey design
• Executing behavioral data analysis
• Data visualization and interaction design
• Presenting and communicating research to stakeholders

Soft Skills:

• Maintaining an open mind
• Organized
• Displaying curiosity
• Critical thinking
• Anticipating needs
• Collaboration
• Empathetic
• Fast Learner
• Perceptive
• Self-motivated
• Communicative

Qualifications (Education, Experience, Certifications & KSA):

• Track record of integrating user research into product designs and design practices
• Familiar with agile, iterative, and scrum methodologies
• 1-2 years of experience in the enterprise Finance or Insurance spaces highly preferred
• 3-5 years in UX Research/Usability/Analytics role(s)
• Degree in related studies (Human Computer Interaction, Data Science, Interaction Design, Cognitive Science, Psychology, etc.), or equivalent real-world experience
• Experience communicating and presenting to cross-functional teams with multiple stakeholders

Knowledge, experience, and personal attributes:

• Situational adaptability: Demonstrates ability to evaluate and pivot based on new information to meet the needs of the situation
• Strong leadership and interpersonal skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed.
• Strong communication skills and ability to adapt communication to a specific audience
• Proven analytical and problem-solving abilities.
• Strong project-management skills
• Curious and inventive personality
• Must be self-motivated, client experience oriented, and a strong team player
• Demonstrated ability to understand and influence the measurement of experience from qualitative and quantitative perspectives, and clearly connect this information to strategic and design solutions
• Self-aware with a growth mindset and desire for self-improvement
• Understanding of User Experience metrics and usability best practices
• Team-oriented and skilled in working within a collaborative environment.
• Strong creative and organizational skills

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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