Transportation Supervisor Jobs

At CN everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Transportation Supervisor is an entry-level front line supervisor position responsible for meeting CN’s service commitments by managing the day-to-day train operations within a territory or terminal and the unionized train crews associated. The incumbent is responsible for learning the operation and organizing the territory in order to ensure train departures and operations are performed safely, efficiently and in compliance with governing regulations and CN’s operating rules. The Transportation Supervisor may also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns. The incumbent will manage the day to day operations of a 24/7 function.

Main Responsibilities

Safety Orientation, Understanding, Compliance and Enforcement

• Ensure safe operation as measured by accidents and incidents and employee injuries
• Attend Front Line Supervisor Development Programs in order to learn and understand the organization, operational rules and regulations
• Coach and train unionized employees on safe and productive work procedures
• Train, audit and enforce Standard Operating Procedures
• Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behavior
• Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
• Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan
• Responsible for the draft submission of accident and injury investigation close out
• Respond and provide support to the Trainmaster and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld
• Play a role in the investigation of accidents and incidents

Problem Solving and Decision Making

• Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay
• Oversee crew utilization, track deadheads, recrews and labor costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal
• Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) center, Trainmaster and Assistant Superintendent
• Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN’s network implication
• Attend Front Line Supervisor Development Programs in order to learn and understand our internal systems, process, policies and procedures for solving issues and making decisions
• Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise

Planning and Organizing Workload

• Manage crew productivity against switching standards, recommend improvements when appropriate
• Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
• Attend Front Line Supervisor Development Programs to understand service design and support tools in order to plan and organize workflow
• Monitor customers service plan and adjust
• Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan
• Give recommendations to cost control and asset utilization in all planning and implementation
• Determine best opportunity to move traffic against multiple demands

General Leadership and Supervisions of both Union Workforce

• Attend Front Line Supervisor Development Programs to understand the organizations desired leadership behavior's, communication expectations and enforcement of the collective agreement
• Conduct investigations per collective agreement and issue discipline with support from Trainmaster or Assistant Superintendent as well as Labor relations
• Process the administration leave of absence and time off requests (varies depending on location)
• Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
• Develop and sustain the right employee behaviors with feedback, recognition, reinforcement and coaching

Performance Management, Training and Onboarding

• Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
• Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
• Identify and coach performance deficiencies, and take action to build required behavior
• Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently

Working Conditions

The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations. The Transportation Supervisor has an overall commitment to safety, while working in conjunction with collective agreement.

Requirements

Experience

Industrial Work

• 4 years of supervisory experience - management or with unionized employees*
• Experience working with heavy machinery
• 3 years of experience on railroad as conductor*
• Any experience for these above would be considered as an asset
• Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment

Education/Certification/Designation

• Degree in Business or Logistics*
• Valid Driver’s License
• High School Diploma
• Any education for these above would be considered as an asset
• Certified Conductor or Locomotive Engineer*

Competencies

• Project management
• Inspires others with impactful communications and adapts well to its audience
• Identifies risks and anticipates impacts to ensure a safe and secure environment
• Shows initiative and empowers others to raise our collective game
• Time management
• Makes informed and timely decisions to succeed
• Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
• Knows the business and stays current with industry trends to elevate expertise and work
• Improves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint

Technical Skills/Knowledge

• Comprehensive knowledge of safe rail operating practices
• General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard

About CN

As a leading North American transportation and logistics company, CN is a true backbone of the economy. With a team of approximately 25,000 railroaders, our focus is on moving both our company and the economy forward. We transport US$200 billion worth of goods annually for a wide range of business sectors from resource to manufactured products to consumer goods, across a 20,000-mile network spanning Canada and mid-America. CN is the only Canadian company listed in the Transportation and Transportation Infrastructure sector of the Dow Jones Sustainability World Index (DJSI). Launched in 1999, the DJSI World represents the gold standard for corporate sustainability. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an Equal Employment Opportunity Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.