Training & Operations Manager Jobs

As the Training and Operations Manager, you drive profitable sales growth by creating and executing all hiring plans and ensuring all Brand Associates are trained on all company programs, initiatives, and standard operating procedures. You are the subject matter expert in our operating procedures, people processes, and product knowledge. You are responsible for creating a culture of engagement and high performance in our Brand Associates through their ongoing training and development.

• Please note that before becoming an operations manager you must train in all departments***

Our company holds four key values:

• Accountability: The ability to always be accountable for your own actions no matter how challenging it may be, shows the integrity of a true leader.
• Reciprocity: “Reciprocity is a deep instinct; it is the basic currency of social life.” -Johnathan Haidt. Our team shares mutual effort to obtain success and this shared goal we have has allowed us to grow a lot quicker.
• Authenticity: Being fearlessly authentic, and success will follow.
• Integrity: We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs.

Core Responsibilities:

• Handle customer complaints
• Train in Product knowledge
• Oversee the brand associates
• Help with onboarding
• Meet with clients and prospective customers

Qualifications:

• Ability to work under pressure
• Bachelors preferred but not required
• Organization skills
• Professional Experience
• Excellent communication skills

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