Training Developer Jobs

Seeking a talented and experienced Instructional Designer/Developer to join our Global Learning team.

In this role, you will design and develop performance-enhancing training programs and tools for Hotel Sales, Global Sales, Brands, and Leadership development.

You will collaborate with stakeholders and other Instructional Designer/Developers to create training materials and ensure their effective implementation across all regions and stakeholder areas. If you have a passion for designing impactful training solutions and driving organizational performance, we encourage you to apply.

Essential Duties and Responsibilities:

• Identify and develop innovative opportunities and delivery methods to enhance training effectiveness.
• Assist regions with deployment activities for global rollout initiatives.
• Provide recommendations on training approaches, design methodologies, and training distribution strategies.
• Liaise with global and regional learning teams and stakeholders to conduct training needs assessments, collaborate on content development, and gather feedback.
• Support training deployment efforts across regions and key stakeholders, sharing best practices and providing feedback.
• Gather and integrate best practices and tools from all regions and stakeholders into training documentation.
• Collaborate with stakeholders to gather specifications, select target audiences, and recommend changes for training products.
• Develop global and regional documentation and training tools that incorporate the strategic use of systems/products.
• Create and maintain training materials using established methodologies, catering to different delivery formats such as instructor-led workshops, eLearning, virtual learning, mobile learning, gamification, microlearning, and video.

Required Qualifications: Education:

• Bachelor's or master's degree in a relevant field of work or an equivalent combination of education and work-related experience.

Experience:

• Three or more years of progressive work-related experience in instructional design and performance consulting, with a focus on training content development for complex systems.

Technical Skills and Knowledge:

• Sound understanding of instructional design principles, adult learning practices, and Microsoft Office products.
• Bilingual skills are a plus.
• Knowledge of hotel operations is preferred.
• Excellent communication skills (written and oral) to effectively convey technical and strategic information to stakeholders and colleagues.
• Demonstrated project management experience, including organizing, planning, and executing large-scale projects.
• Proficiency in learning authoring tools such as Adobe Captivate, Adobe InDesign, Articulate Storyline, Camtasia, and Creative Cloud.
• Outstanding analytical, organizational, and creative problem-solving abilities.
• Strong presentation skills for delivering ideas, programs, and strategies to corporate and hotel colleagues.

Accountability:

• Ensure curriculum content and delivery methods of training materials align with requirements.
• Develop training solutions based on needs analysis and identification of performance gaps.
• Adhere to Global Learning requirements, regional training needs, brand visual identifications, and IHG best practices for outsourced training products and tools.
• Drive the development and execution of training programs globally to enhance performance at the hotel level.

Key Relationships: Internal:

• Collaborate closely with Global Learning, Global Sales, and Brand teams.
• Engage frequently with regional training teams, functional teams, hotel operations teams, and stakeholders.
• Work in coordination with the Global Learning Design + Development CoE.