Ticket Seller (Exempt) Jobs

THE POSITION
The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis.
Sell tickets to events occurring at the SAFE Credit Union Convention and Performing Arts District complex facilities.
DISTINGUISHING CHARACTERISTICS
Positions are limited to on-call assignments which do not exceed 1040 hours per year.
SUPERVISION RECEIVED AND EXERCISED
Supervision is provided by higher-level staff.
Essential Duties And Responsibilities
The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed:

• Sell tickets to the public for scheduled events at the SAFE Credit Union Convention and Performing Arts District complex facilities.
• Advise customers as to availability and preferred seat locations.
• Maintain record of seat locations sold.
• Other related duties may also be performed.
• Prepare reports and correspondence as necessary.
• Calculate sales transactions and receive payment in the sale of tickets.
• Complete mail order transactions for tickets to events.
• Prepare and balance summary sheet of daily receipts, by show.
• Provide general information concerning scheduled events, availability and costs of tickets, and related information.

Qualifications
Knowledge of:

• Procedures related to the handling of cash and ability to accurately make cash transactions in a fast, efficient manner.
• Techniques for providing a high-level of customer service.
• Computers and software programs (e.g. Microsoft software packages).

Ability To

• Establish and maintain cooperative relationships with those contacted in the course of work.
• Make accurate arithmetic calculations.
• Work under pressure and stressful situations.
• Work irregular hours, including evenings and weekends.
• Communicate effectively, both orally and in writing.
• Read, write, and speak the English language at a level necessary for efficient job performance.
• Operate cash register and other equipment related to work performed.

Experience
EXPERIENCE AND EDUCATION
Three months of experience in the handling of cash receipts involving a high volume of sales of goods and services to the public.
-AND-
Education
None required.
Work Conditions
Incumbents must perform shift work as assigned, including days, evenings, weekends, and holidays.
Environmental Conditions
Incumbents will work indoors and outdoors in all weather conditions with moderate noise levels, dark/dim lighting. Incumbents may interact with upset patrons while enforcing policies and procedures.
THE SELECTION PROCEDURE

• A resume will not substitute for the information required in the supplemental questionnaire.
• Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
• If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
• Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to [email protected] , or by FAX to (916) 596-1556. If submitting via FAX /email , please include your name and Job # 009010-23-CCS on your documents.
• Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ;
• If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ).
• Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
• Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established, as positions will be seasonal and/or part-time. A hiring interview is not guaranteed.
• Employment applications must be submitted online; paper applications will not be accepted.
• Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
• Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ;
• Employment applications will be considered incomplete and will be disqualified:
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.

Questions
For questions concerning this job announcement and the application process:

• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
• Call the Human Resources Department at (916) 808-5726
• For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627.
• Send an email to [email protected] ; or
• Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ;

Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.
Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.
Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Additional Information
Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board
Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements
Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library
Closing Date/Time: 5/9/2023 11:59 PM Pacific