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Theft And Fire Adjuster
Company | USAA |
Address | San Antonio, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Financial Services |
Expires | 2023-08-15 |
Posted at | 11 months ago |
Why USAA?
- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Investigates and figures out coverage and liability, evaluate, negotiate, and settle low complexity to high complex non-injury auto and low complexity unscheduled personal property claims such as comprehensive, collision, property damage liability, uninsured motorist property damage, personal property and rental vehicle coverages for total loss and repairable vehicles.
- Acquires and applies foundational knowledge of P&C insurance industry products, services, and processes in investigating claims, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
- Participates in the collection of data and evidence in the pre-fraud investigation through taking statements, collecting police reports and other documentation pertaining to the facts of the loss.
- Adjust and coordinate under multiple policy types for a single event to include auto, homeowner, renters and VPP policies while adjusting the coordination of benefits between multiple applicable policies.
- Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions for cases that may include non-routine circumstances and resolutions and in coordination with the outcome of SIU investigations.
- Acquires and applies a functional understanding of fraud schemes and investigative strategies for questionable, suspect, or fraudulent first- and third-party claims. Refers the claim for further investigation if there are suspicious circumstances.
- Ensures risks associated with business activities are effectively identified, measured, handled, and controlled.
- Support workload surges and/or Catastrophe Operations as needed which may involve volunteering for extended hours
- May take First Notice of Loss to initiate claim and gather information for effective investigation. May manage a high volume of calls.
- Follows written risk and compliance policies, standards, and procedures for business activities.
- Perform unique valuation analysis for Total Thefts to include entering the vehicle characteristics into the valuation
- Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
- Ability to organize, analyze, and effectively determine risk and appropriate response.
- High School Diploma or General Equivalency Diploma.
- Proven investigatory skills.
- Analytical and problem-solving skills
- Up to 1 year of auto and/or property claims adjusting experience.
- Up to 1 year of Auto claims adjusting experience.
- Active insurance adjuster license
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