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Tech Support Technician Ii Jobs

Support Technician I, Ii, Iii-Transportation Tech Support Pt
By Utah Valley University At Orem, UT, United States
Demonstrated skills and experience working in a customer service, team-oriented collaborative environment.
Knowledge of Windows and Mac operating systems.
Knowledge of various computer applications, including Office 365 software, internet tools, diagnostic tools, and email systems.
Knowledge of TCP/IP and application network protocols, operating system configuration, and anti-virus software.
Demonstrated skills communicating to customers in a user-friendly manner.
Strong interpersonal, verbal and written communication skills.
Technology Support Technician Ii
By Broward County Public Schools At , Sunrise, 33351 $49,086 - $75,251 a year

POSITION GOAL To provide essential technical applications support to schools, departments, and the district, by implementing and maintaining standard district software, hardware, and applications and ...

Tech Support Technician Jobs
By California Air Resources Board At , Sacramento $4,516 - $7,998 a month
Act as a liaison between end users, IT support staff and vendors.
Provide technical support troubleshooting hardware/software incidents.
Perform a full range of IT support duties, including desktop/laptop support, printer, peripheral and mobile device support.
Support equipment move requests for staff changes or new employee needs.
Support IT equipment inventory and ensure that equipment is in working order and has all required software updates.
Support documentation pertaining to end user and system support processes.
Temp Pool Tech Support Technician
By The University of North Carolina Greensboro At , Greensboro, 27402 $15.00 - $24.66 an hour
Tech Support experience in higher education
$15.00 - $24.66, Salary will be based on education and experience. HR will approve salary.
The application must be completed in full detail for your qualifications to be considered.
Primary Purpose of the Organizational Unit
Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.
Number of Months per Year
Lab Support Technician Ii
By SSM Health At , St. Louis, 63104, Mo
High School diploma or equivalent or equivalent years of experience and education
One year experience in a laboratory setting
Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
Assists customers including answering phones and responding to customer inquiries.
Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
Support Tech Ii Jobs
By Henry Schein One At United States
Answer and process customer calls effectively and efficiently to optimize customer experience:
Typically, High School education, vocational training and/or on-the-job training.
Typically, three or more years of related experience.
Working knowledge of Microsoft Word and Excel as it relates to the supported software
Excellent troubleshooting and problem-solving skills.
Basic knowledge of computer hardware, operating systems, database structure, and networks as it relates to the supported software.
User Support Technician Ii (Service Technician Ii) (Remote)
By Excelraise, LLC At , Raleigh, Nc $40 - $45 an hour
HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
Experience with ServiceNow is a plus. Highly desired
Tax Term W2 Hourly1099Corp To Corp
US Work Status US CitizenGreen Card Holder
Understanding of contact center environment and Service Desk role.
Advanced troubleshooting in MS Windows, MS Office suite, network connectivity, mainframe, voice, network printing, email, smartphones & web-based apps.
Computer Support Technician Ii
By Wilsonart At , Temple, 76504, Tx
Mobile device management including iOS and Android devices and cellular devices support.
Maintain personal knowledge of current IT technology (hardware, software, and networking), research solutions and make procurement recommendations.
Expert knowledge of Microsoft and Mac operating systems, Active Directory, and common business applications in a network environment.
Knowledge of smart phone (iOS and Android) configuration and troubleshooting.
5+ years general computer installation, maintenance, support, and repair experience.
Install, configure, and upgrade operating systems and software packages.
It Support Associate Ii, Virtual Ops Tech Support, Vots
By Amazon At United States
Follow all standard operating procedures (SOP) through the effective use of knowledge management.
Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service
Product Support Technician Ii (Remote)
By Home Depot / THD At , Atlanta, 30301, Ga
Experience with CRM or standard ticketing systems and remote monitoring and management software
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Experience with Microsoft Office standard applications
Experience with troubleshooting and diagnosing basic-level networking issues and problems with modern operating systems
Lab Support Technician Ii
By Archbold Medical Center At Boston, GA, United States

Lab Support Tech IIDescription: Performs referral specimen processing functions accurately and efficiently Correctly performs courier duties as assigned Correctly performs lab office procedures and ...

Engineering Support Technician Ii (Remote)
By Cable ONE At , Remote
CCNA/JNCIS or equivalent routing & switching certification, and/or optical certification required.
Multi Services Operator (MSO) / Cable Operator experience preferred
Must be a self-starter with sound problem solving and troubleshooting skills.
Excellent analytical and troubleshooting skills.
Excellent computer skills including Microsoft Excel and Microsoft Access.
Experience with Remedy/ServiceNow would be plus
Equine Surgery Technician, Vet Tech Ii
By Colorado State University At , Fort Collins, 80523, Co $3,551 - $4,373 a month
Two years of experience as defined by the department will substitute for each year of required education.
Knowledge and experience of veterinary surgical procedures
Horse handling skills and experience
MEDICAL RECORDS and ORDER MANAGEMENT
Experience working in an academic veterinary hospital setting
Directly related state service experience
Support Technician Ii Jobs
By Oracle At , Columbia, Mo
At least 3 years total combined work experience and completed higher education
Associates degree (Higher Education, Higher National Diploma)
At least 2 year of office support, call center or phone support work experience
At least 2 year operating systems support work experience
At least 2 year of end-user device support and troubleshooting work experience
CompTia A+ Certification and / or Microsoft Certifications
Data Processing User Support Technician I, Ii
By Hawaii State Department of Education At , Island Of Hawai‘i, Hi $3,418 a month
Selective Certification: Lift/carry objects weighing up to 40 pounds unassisted.
All documents submitted to us become the property of the Department of Education.
DATA PROCESSING USER SUPPORT TECHNICIAN I $3,418.00 per month (SR-13) DATA PROCESSING USER SUPPORT TECHNICIAN II $3,699.00 per month (SR-15)
Location: Hawaii District, Island of Hawaii
Hawaii Dist-East Special Ed/Special Services (Temporary, Full Time) CA Honokaa-Kealakehe-Kohala-Konawaena
Kealakehe Inter (Temporary, Full Time)

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Tech Support Technician II to join our team and provide top-notch customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview Tech Support Technician II is a mid-level technical support position responsible for providing technical assistance to customers and resolving technical issues. The Tech Support Technician II is expected to have a good understanding of computer hardware, software, and networking concepts and be able to troubleshoot and resolve customer issues. Detailed Job Description The Tech Support Technician II is responsible for providing technical assistance to customers and resolving technical issues. This includes troubleshooting hardware and software issues, diagnosing and resolving network issues, and providing customer support. The Tech Support Technician II is expected to have a good understanding of computer hardware, software, and networking concepts and be able to troubleshoot and resolve customer issues. The Tech Support Technician II is also responsible for providing technical support to other departments and personnel. Job Skills Required
• Excellent customer service skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware, software, and networking concepts
• Ability to communicate technical information to non-technical personnel
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Associate’s degree in Computer Science or related field
• 2+ years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with Windows, Mac OS, and Linux operating systems
Job Knowledge
• Knowledge of computer hardware, software, and networking concepts
• Knowledge of troubleshooting and resolving technical issues
• Knowledge of customer service principles and practices
• Knowledge of Windows, Mac OS, and Linux operating systems
Job Experience
• 2+ years of experience in technical support
• Experience with customer service
• Experience with troubleshooting and resolving technical issues
• Experience with Windows, Mac OS, and Linux operating systems
Job Responsibilities
• Provide technical assistance to customers and resolve technical issues
• Troubleshoot hardware and software issues
• Diagnose and resolve network issues
• Provide customer support
• Provide technical support to other departments and personnel
• Maintain customer service standards
• Document customer service activities