Talent Advisor Jobs

Surge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service / Sales

Staffing Experience Preferred

Must be flexible with their schedule.

Primary Functions & Responsibilities

• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
• Act as a professional and reliable liaison between temporary associates and clients
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Successfully and strategically match employee skill sets to customers' hiring needs
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Maximize billable hours to increase market share and branch profits
• Present customers with additional Surge Staffing products and services
• Recruit, conduct interviews and follow-up with candidates and temporary associates
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
• Must have at least 1 year of sales experience
• Deliver superb customer service to clients and temporary associates
• Assist in the development of business leads & retention of current clientele

Qualifications

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Must have sales experience at least 1 year
• Ability to work effectively and efficiently independently as well as in a group setting
• Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred
• High school diploma required; or equivalent work experience/education greatly preferred
• Staffing experience preferred
• Sales-minded, team-oriented and exceptionally calm under pressure
• Previous experience in sales, human resources, or a service industry recommended
• Ability to travel to various locations and customer sites as needed; reliable transportation a must

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at [email protected].

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Job Type: Full-time