Systems Administrator Jobs

Job Purpose

Furthering the success and priorities of Liliʻuokalani Trust (LT) the IT Systems Administrator will provide quality IT Systems Administration for various cloud-based systems.They will be part of a small but highly skilled team that respondsproactively to the needs of teammates with the goal of facilitating their work with beneficiaries, families, and communities.They will create a work environment that is conducive to collaboration, innovation, and teamwork.

Essential Responsibilities

• Other duties as assigned.
• Serve on project teams forrollouts of new technology and upgrades.
• Set up New Hire user accounts on various systems and prepare hardware for new users and LT programs.
• Perform Microsoft Systems Administrator duties for Active Directory, SharePoint, and OneDrive.
• Compile, analyze, and report statistics regarding all relevant systems as needed.
• Perform off-boarding procedures on user accounts and devices.
• Set up and maintain Apple devices (MacBooks and iPads), MDM, and other IT hardware.
• Maintain and monitor system health, security services, and system procedures.
• Work collaboratively with all departmentsto improve the understanding around technology and to encourage the adoption of innovative technologies.
• Create and implement standardized documentation required for systems andprocedures.
• Provide quality IT support by providing in-person and virtual assistance through our help desk system.
• Deliver training programs for new hires and other IT training programs as needed.
• Perform Microsoft Systems Administrative duties for Microsoft 365 Admin Center
• Perform Systems Administration tasks and support for VMware Horizon Cloud, WorkSpace One, VMware Cloud Director, VDI, and Global Protect VPN.

Minimum Qualifications:

• Expert Microsoft Systems Administrator experience with Microsoft Products; Office365, Outlook, Excel, Word, PowerPoint, OneNote, Yammer, Power Automate.
• Experience with hardware knowledge and troubleshooting skills of Apple products.
• Ability to listen acutely and understand user needs and expectations.
• Expert Microsoft Systems Administrator experience with Active Directory, OneDrive, and SharePoint.
• Ability to manage multiple concurrent objectives or activities, and effectively make judgments in prioritizing and time allocation in a high-pressure environment.
• Ability to communicate technology solutions in business terms and to give directions in a clearly stated manner at all levels within the organization.
• Must have the appropriate interpersonal skills to work well with other staff on projects and tasks or independently.
• Ability to remain flexible and adaptable to change.
• Working knowledge of Salesforce and Zoom a plus.
• Excellent problem-solving skills to independently identify problems, determine possible solutions and actively work to resolve issues.
• Expert software knowledge of MAC OS, iOS, and Apple applications.
• Expert VMware Administrator experience withVMware Horizon Cloud, WorkSpace One, and VMware Cloud Director.
• Working knowledge of networking infrastructure.

Required Experience:

• 2-4 years experience as an IT Systems administrator.
• 2-4 years experience with VMware administration.
• 2-4 years experience as Microsoft Systems Administrator.