System Engineer Jobs

SUMMARY:

The Systems Engineer is responsible for implementing and maintaining the credit union system infrastructure, including managing patching, security, life cycle, and performance of physical servers, virtual machines, and the credit union’s Microsoft Azure environment. Additionally, the Systems Engineer effectively and efficiently provides Tiers II and III support by assisting employees with hardware and software issues as they arise. This position is also responsible for installing/configuring/updating hardware and software, as well as monitoring server and workstation logs and reporting suspicious activity to IT and security leadership.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work evenings and weekends, as needed
• Other duties as assigned
• Ensures the critical data is backed up and/or replicated to the Disaster Recovery site.
• Creates and maintains server and workstation documentation.
• Responsible for maintaining and securing VMWare and Azure virtual environments
• Monitors daily server events for unusual activity and reviews suspicious activity.
• Management of Genesys PureCloud environment including maintaining and creating IVR flows as well as evaluating new products and services
• Responsible for insuring server and workstation patching is up to date
• Participates in Agile and scrum activities
• Responsible for software lifecycle management to ensure all critical software is on a supported version
• Responsible for performance and lifecycle management of server, virtual, and Microsoft Azure environments
• Integrates the credit union philosophy and operating principles and diligently promotes the credit union's mission statement into work habits, processes, and service delivery systems.
• Coordinates and communicates effectively with various hardware/software vendors for implementations and to resolve issues
• Provides Tier II and Tier III support by assisting employees with hardware and software issues as they arise.
• Ensures databases and applications are replicated and/or backed up daily.
• Provides guidance to other IT Department staff, as needed.
• Maintains workstation and server software including the Windows operating system, anti-virus and other essential software.
• Works on various IT related projects for internal/external customers.

QUALIFICATIONS:

Experience:

• Corporate wireless networks
• Windows Server 2012 and later
• Windows 10 and later
• Microsoft Active Directory, DHCP, DNS, IIS
• Microsoft Office 2016 and later
• Microsoft Azure
• Working technical knowledge of Firewalls, Intrusion Detection, Networking technologies ( LAN / WAN ), Data Leakage Prevention, Network Access Controls, Security Incident and Event Management, Email Security.
• PowerShell
• Networking protocols such as: IPSEC, TCP/IP, UDP, etc.
• Network routing protocols, and network design principles.
• Microsoft Office 365
• Networking fundamentals such as VLAN configuration and VLAN routing
• VMWare vCenter and ESXi
• Microsoft SQL 2015 and later
• Desktop and server class hardware
• Genesys PureCloud
• Knowledge of Dell hardware
• Cisco Experience is a plus

Abilities:

• Create and maintain detailed technical documentation
• Perform software and hardware installations and periodic upgrades
• Troubleshoot software and hardware issues on Windows servers and workstations

Travel:

• Ability to be within driving distance of Chicago

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Information Systems/Computer Science or equivalent experience, plus two years of IT systems administration and/or engineering experience.

License or Certificate:

• Acceptable Credit History
• Bondable
• Microsoft Certification preferred

Compensation & Benefits:

• Salary Range: $62,200-$93,300
• 401(k) with match and profit sharing
• Health, Dental & Vision Benefits
• Flexible Time Off
• Bonus opportunity