Svp Direct Sales & Service

Our Firm
American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm’s 1,400 employees serve financial professionals, institutions, corporations and individual investors, offering a wide range of investment strategies across a variety of investment disciplines.
We are committed to providing institutional-quality, actively managed solutions with a performance-centered mentality. Our expertise spans global growth equity, global value equity, disciplined equity, multi-asset strategies, global fixed income, alternatives and ETFs.
Privately controlled and independent, we focus solely on investment management. This empowers us to align our decisions with client expectations and concentrate on their long-term money management needs.
Our culture of winning behaviors exemplifies our dedication to clients every single day. Delivering investment results enables us to distribute over 40% of our dividends—more than $1.8 billion — to the Stowers Institute for Medical Research, a 500-person, non-profit basic biomedical research organization with a controlling interest in American Century Investments. Our dividend payments provide ongoing financial support for the Institute’s work of uncovering the causes, treatments and prevention of life-threatening diseases, like cancer.
For more information, please visit americancentury.com.
The Personal Financial Solutions Leader will be responsible for developing and implementing a compelling vision and growth strategy for the Personal Financial Solutions business with a focus on accelerated organic revenue growth and creating a differentiated advice platform to serve a diverse range of retail and private clients. This position must provide inspirational leadership and a strategic vision to shape a competitive market position and differentiate itself on customer experience and technology. The position will also lead the expansion of its Private Client Group as well as build infrastructure and processes to drive organic growth of its core retail customer base. This leader must create strong partnership across American Century and find opportunities to expand through collaboration with other business lines.
Key Responsibilities:

• Partnership – develop and maintain effective partnerships with key collaborators and adjacent businesses.
• Leadership – Bring inspirational leadership and strategic vision including ability to recruit and develop best-in-class talent. Establish goals that align with critical initiatives and create a culture that embraces change and independence as a stand-alone advice business.
• Business Strategy – develop and implement a differentiated business strategy that competes on American Century’s strong client service culture, impact story, technology, and customer experience.
• Sales Process & Discipline – drive a client acquisition and retention strategy that is focused and efficient. Optimize retention and build on existing relationships to grow assets. Expand the firm’s Private Client Group. Pursue data-driven initiatives to acquire new clients.

Leadership Skills & Technical Experience:

• Inspirational and thoughtful leadership profile who can develop and implement a strategic vision, create followership, and influence change in a collaborative way.
• Gravitas, professional and executive skills to effectively serve as a champion, spokesperson, and advocate for American Century Investments across the broader enterprise; influence multiple partner groups and develop internal focus and awareness towards key initiatives.
• Experience delivering an advice offering and furthering a financial planning culture.
• Demonstrated track record of leadership and accomplishment in wealth management, specifically a leading advice platform.
• Proven experience implementing a business strategy that led to competitive differentiation, thoughtful growth and the attraction and retention of top talent.
• Excellent business and financial competence with strong academic credentials.
• Proven track record of success facilitating progressive organizational change and development within a growing organization.
• Strong General Management capabilities with ability to lead a large and diverse team across sales, service, marketing, product, technology, financial planning/advice, and operations.

Competencies:

• Self-starter, goal-oriented, high energy, enthusiastic, driven to succeed and unquestioned integrity.
• Resilient under pressure and comfortable working with ambiguity.
• Ability to build and nurture effective relationships both internally and externally.
• High integrity leader who sets a culture of accountability and collaboration.
• Strong mentoring, coaching experience to a team with varied levels of expertise.
• Models the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance
• Resourceful communicator (written and verbal) and good listener.

Education:

• A bachelor’s degree or equivalent work experience preferred.

Additional Requirements:
As a global firm with offices in several cities, we will uphold any local regulations regarding COVID-19 precautions and/or vaccination requirements for the workplace.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
©2019 American Century Proprietary Holdings, Inc. All rights reserved.