Supervisory Management & Program Analyst, Ad-343-00 (Gs-13 Equiv.),

Agency: Federal Student Aid

Announcement Number: L-2023-SuprMgmtProgAnalyst-10

Series & Grade: AD-343-00 (GS-13 equivalent)

Promotion Potential: Full Performance Level - GS-14 equivalent

Salary Range: $98,496 - $183,500 Per Year

Open Period: 5 days

Location: Location Negotiable

Positions: Multiple

Who may apply: ED-wide Only

Please note: There is an application limit of 75, the announcement may close before or on the closing date.

Summary:

The core mission of the U.S. Department of Education (ED) Office of Federal Student Aid (FSA) is to administer the federal financial aid programs under Title IV of the Higher Education Act of 1965. We are proud sponsors of the American mind. As a principal office of the U.S. Department of Education (ED), FSA provides students and families financial assistance for higher education, and we promote the value of postsecondary education to society. We ensure that all eligible students and families can benefit from federal financial aid for education or training beyond high school. In every interaction with students and their families, FSA strives to be the most trusted and reliable source of student financial aid information and services in the nation. This position is in the Department of Education (ED), Federal Student Aid (FSA), Office of the Ombudsman.

This position is designated as a Professional/Technical position pursuant to the 1998 amendments to the Higher Education Act of 1965.

Duties

As a Supervisory Management & Program Analyst, AD-343-00 (GS-13 equiv.), you will:

• Serves as a subject matter expert who has mastered the application of advanced management and organizational principles and practices assessing management processes and preparing long-range (5 year) and short-range planning guidance in accordance with broad business unit level program policies and objectives.
• Provide input to planning documents such as qualitative and quantitative requirements, logistical support plans, and operational capability statements. Provides analysis of user problems and recommends corrective actions.
• Advises and consult with all levels of users regarding problems arising from using a system and suggests customized approaches to using specific applications systems for specific user needs.
• Provide leadership in the evaluation, assessment and improvement of programs and management systems by applying a wide range of qualitative and quantitative techniques.
• Serves as an advisor to senior staff on alternative means of meeting program requirements, assessing life cycle costs, economic impact, and timing of alternative program efforts.

Conditions of Employment

• Essential/Non-Essential: This position may be considered essential for purposes of reporting to work during federal government closures.
• Telework: This position is telework eligible.
• Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.
• Travel Required: No travel required.
• Financial Disclosure: This position requires financial disclosure.
• Drug test required: No
• Must be a US Citizen.
• Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and subject to a pre-appointment investigation/background check.
• Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252).
• Males 18 and over must be registered with the Selective Service.

Qualifications

Specialized Experience

For the GS-13 (Equivalent) Level: Applicants must possess one full year (52 weeks) at the GS-12 equivalent level performing two (2) of the three (3) following work assignments:

• Experience in developing new approaches and concepts in planning, evaluating, and providing leadership to major long-range operational initiatives.
• Experience with developing and managing financial aid systems and tools.
• Experience in researching and analytical skills, including the ability to quickly integrate and synthesize information from different sources, to make sound policy decisions and recommendations.

Knowledge, Skills, and Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills, and abilities (KSAs).

• Knowledge of how to manage organizational and programmatic changes in response to changes in levels of appropriations or other legislative actions, allocating resources among multiple activities within teams.
• Ability to communicate effectively to make recommendations and presentations to management on research results/analysis related to program delivery.
• Skill in assigning work based on management priorities, requirements of assignments, and staff abilities.
• Skill in applying analytical and evaluative methods and techniques in developing new procedures and approaches for identifying and resolving significant issues and problems of a unique nature.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experiences, including any volunteer experience.

Additional information

Veteran's Preference:

If you are claiming Veteran's Preference, you must submit:

A copy of your DD-214 that shows active service and character of discharge (Separated Members only), OR

A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active-Duty Members only); AND/OR

The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR

Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability because of serving in the armed forces). For more information, please visit: https://www.opm.gov/policy-data- oversight/veterans-services/vet-guide-for-hrprofessionals/

Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a federal resume and/or how to prepare for an interview, you may email [email protected] to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).

Equal Employment Opportunity: We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status, or political affiliation.

People with Disabilities: We are committed to expanding access to employment by hiring people with disabilities; providing reasonable accommodations for people with disabilities; and identifying and removing barriers to work. Persons with disabilities, including disabled veterans, may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), noncompetitively (where a qualified individual may be selected based on a special hiring authority), or through an excepted appointing authority for people with disabilities (i.e., Schedule A). If you require a reasonable accommodation for any part of the application process, please contact us. The decision on granting reasonable accommodation is made on a case-by-case basis. For more information, please visit http://opm.gov/disability/PeopleWithDisabilities.asp.

How to apply:

Please provide your resume and all required supporting documents (e.g., Veterans’ Preference letter, references, etc.) in a compressed PDF file when applying for this job. We will not accept any required documentation after the closing date of the vacancy announcement. You may be asked to provide one or more writing samples.

How You Will Be Evaluated:

You will be evaluated for this job based on how well you meet the qualifications above, along with any applicable Veterans’ Preference.

Please be advised that an unranked method will be applied. The unranked method does not involve the assignment of numerical scores to applicants, but instead, only requires applicants to meet certain minimum requirements to be referred for consideration in accordance with 5 CFR § 302.304(b)(5).

Probationary Period:

Selectee may be required to serve a supervisory probationary period.

Trial Period:

Candidates eligible for Veterans’ Preference will serve a one-year trial period, and candidates not eligible for Veterans’.