Supervisor, Laboratory Jobs

Perform a variety of specialized, routine and non-routine tests, procedures, and examinations in all necessary technical areas of the laboratory. Provides technical and operational support to the laboratory. Collaborates with the manager, technical specialists and lead technologists to support a high-quality work environment. Acts as a liaison between the laboratory and internal and external customers.

In the absence of the laboratory manager, must be responsible for the proper performance of all laboratory procedures, reporting of test results, and handling of personnel issues.

Performs duties required of a Medical Technologist. Provides hands on support to the testing personnel in the performance of all operational clinical tests as required to meet service imperatives

Coordinate and lead the daily workflow and work activities. Monitors departmental workflow for productivity and efficiency, including monitoring of staffing patterns to assure maximum productivity & scheduling to maximize the use of associate’s time.

In partnership with the laboratory manager, participates in interviews and recommends hiring of associates; coordinates training; assesses the competency of staff; evaluates performance of associates; and when necessary recommends discipline and discharge.

Assists in the documentation of performance improvement activities. Consults with both internal and external customers to assess needs and to provide superior customer service. Recommends and implements changes to work processes. Reviews and follows up on customer concern forms with lab support staff. Provides assistance to the manager by performing all other duties as assigned.

Serves as a liaison between the laboratory and all external customers. Communicates regularly with nursing leadership; particularly during times where the laboratory has trouble meeting the workload demands. Coordinates a course of action in conjunction with nursing leadership to ensure all necessary lab work is completed.

KNOWLEDGE AND SKILLS:

EDUCATION:

High school diploma or GED required.

YEARS OF EXPERIENCE:

2 year of laboratory experience required.

REQUIRED SKILLS AND KNOWLEDGE: Knowledge of laboratory operations; familiarity with laboratory departments, functions and processes; strong organizational and interpersonal skills; excellent written and oral communication skills; PC word processing, and spreadsheet skills.

LICENSES REGISTRATIONS &/or CERTIFICATIONS:

Other Credentials Required or Preferred: NONE