Supervisor, Branches Jobs

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

Scheduled Weekly Hours:

What You’ll Be Doing

Supervises department staff, ensuring that Members receive prompt, accurate, high quality services. Resolves Member issues and account problems.

• Contributes to department goals by managing high volumes through planning and coordinating staffing. Identifies initiatives for enhancements in productivity.
• Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement.
• Processes Member transactions and provides product and service information such as opening new shares and quoting savings and loan rates.
• Ensures that Member Service Representatives (MSRs) deliver high quality service by providing daily support, including answering questions and problem resolution. Ensures that all MSRs have adequate supplies to complete their daily function.

Additional Job Functions

People Management

Qualifications

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.