Strategic Account Director Jobs

Vonlynx Solutions is an IT Service Provider that specializes in helping companies achieve digital transformation through cutting-edge technology solutions. Our team of experts is dedicated to providing the highest quality IT services, including cloud computing, software development, cybersecurity, data analytics, and more. We understand that every business has unique needs, which is why we work closely with our clients to develop tailored solutions that meet their specific requirements. With a focus on innovation and excellence, we strive to empower our clients with the technology they need to succeed in today's fast-paced digital landscape.

We offer comprehensive benefits, some of which are:

• Adoption assistance
• Tuition reimbursement
• Paid parental leave
• Disability plans
• Medical, prescription, dental, vision, life insurance
• Company stock purchase program
• Paid vacation
• Paid volunteer time
• 401(k) matched savings plan
• Wellness programs

Job Summary

As an Technology Account Director, you will play a critical role in managing and expanding client relationships within our organization. You will be responsible for developing strategic account plans, maintaining a deep understanding of clients' business needs, and collaborating with internal teams to deliver exceptional results. Your focus will be on driving revenue growth, maintaining high client satisfaction, and fostering long-term partnerships.

Responsibilities

• Prepare and present reports and forecasts on account performance, revenue projections, and growth opportunities.
• Conduct regular business reviews with clients to assess satisfaction, address concerns, and identify areas for expansion.
• Stay updated on market trends, competitor activities, and industry developments to provide strategic insights to clients.
• Monitor account performance, identify areas for improvement, and implement corrective measures when necessary.
• Develop and execute strategic account plans to achieve revenue and growth targets.
• Nurture and maintain relationships with key clients, acting as their primary point of contact.
• Identify and pursue upselling and cross-selling opportunities within assigned accounts.
• Understand clients' business objectives, challenges, and industry trends to identify opportunities for value-added solutions.
• Collaborate with internal teams, such as sales, marketing, and product development, to ensure the successful delivery of client projects.
• Lead contract negotiations and renewals, ensuring favorable terms and conditions for both parties.

Qualifications

• Ability to work in a fast-paced, deadline-driven environment.
• Bachelor's degree in business, marketing, or a related field (MBA preferred).
• Proficiency in CRM software and MS Office suite.
• Exceptional negotiation and influencing skills.
• Excellent communication and interpersonal skills to build and maintain effective relationships with clients and internal stakeholders.
• Strong analytical and problem-solving abilities.
• Proven track record of achieving revenue targets and driving business growth.
• Demonstrated ability to develop and implement strategic account plans.
• Proven experience as an Account Director or in a similar client-facing role within the IT domain.
• Strong understanding of the industry, market dynamics, and client relationship management in Software or relevant SaaS technology.