Store Manager - Victoria Gardens

THE STUFF THAT SETS YOU APART

You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.

THE GIG

• Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.
• Ensuring visual presentations are consistent and merchandising standards are achieved.
• Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals.
• Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately.
• Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).
• Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team.
• Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales.
• Upholding company objectives by developing business strategies to increase store traffic and optimize profitability.
• Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers.

YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals – INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• Able to work evenings, weekends, and holidays.
• Thorough knowledge of retail merchandising and retail operations.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs
• Experience managing staff, setting schedules, assessing performance, and supporting professional development.
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus.
• International/domestic travel required, up to 5% domestic; up to 1% international travel.
• Ability to communicate effectively, both verbally and in writing, with a wide customer base.
• Analytical ability to identify and evaluate problem areas and implement effective solutions.
• 3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor’s Degree in related field would be a plus.

WHAT'S IN IT FOR YOU?

• Welcome to the brand free pair of Docs
• Our Employee Assistance Program – for when times might get tough
• PTO and Sick Time
• Paid Volunteer Hours
• Transit and parking flexible spending accounts
• 65% off Employee Discount
• Seasonal free pairs of Docs
• 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
• DM Foundation, supporting and empowering our communities around the world