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Sr. Technical Project Manager, Versatility Chart Systems

Company

Tesla
Address , San Jose
Employment type FULL_TIME
Salary
Expires 2023-10-10
Posted at 9 months ago
Job Description
What to Expect

The Energy Technical Operations Support team is seeking a proficient Technical Project Manager (TPM) to oversee the development and implementation of Versatility Charts for the Energy Residential Field Service group. As the TPM, you will be accountable for building, developing, and maintaining technical skills matrices (i.e., Versatility Chart) for an entire line of Tesla Energy's business worldwide. The TPM will collaborate closely with senior operations managers and subject matter experts to lead the creation and refinement of the skills matrices. Additionally, the TPM must keenly comprehend project interdependencies, enabling engagement with cross-functional teams as needed. The role requires the TPM to effectively collaborate with stakeholders to understand the necessary skills for various job roles, gain baseline knowledge of energy products and operations, read and comprehend technical documents, and act as an administrator for the Versatility Chart software. Possessing technical engineering knowledge to accurately define and manage project and operational KPIs, assess technical and commercial risks, and challenge operations decisions made in a cross-functional setting is a plus.

What You’ll Do
  • Formulates implements, and drives project requirements, workflows, and plans, while managing timelines, resources, communications, quality, risks, addressing roadblocks, defining critical paths, identifying resource constraints, and other issues that arise.
  • Maintains consistent and transparent communication with internal and external stakeholders.
  • Assumes the role of team administrator, overseeing the effective utilization of the Versatility Chart software.
  • Leverages Atlassian Jira to streamline workflow and proactively track progress.
  • Exhibits exceptional skills in prioritization, adeptly directing resources to achieve objectives.
  • Optimizes productivity by delivering valuable results in a dynamic, ever-changing environment of shifting priorities.
  • Discerns software development requirements and proficiently communicates them to the development team.
  • Establishes, develops, and sustains skills matrices for an entire business line.
  • Collaborates with operations leaders, subject matter experts, and training leaders to determine relevant skill sets and their organization.
  • Works autonomously, exercising sound judgment, and effectively delivers on assigned tasks.
  • Resolves inter-team conflicts tactfully and productively, promoting positive team dynamics.
  • Works with cross-functional teams to drive successful implementation of skills matrices.
What You’ll Bring
  • Demonstrated, applied experience delivering complex programs and projects.
  • Strong analytical and problem-solving skills.
  • Familiarity in several Agile principles - Scrum, Kanban etc.
  • Proficiency in Confluence, JIRA.
  • Documented history of making significant contributions to the development, successful implementation, of new training programs, and providing ongoing, post-implementation admin support
  • Self-organized, outstanding written and verbal communication skills.
  • Exceptional ability to build working relationships with colleagues across teams.
  • Background in installation operations/manufacturing/industrial engineering required
  • Experience working with stakeholders, Product & Engineering Managers to keep everyone aligned.
  • Ability to travel up to 25%
  • Ability to work in a fast-paced, ambiguous environment managing multiple projects, priorities, and urgent issues simultaneously
  • Ability to go beyond training to engage with technical teams with project management as needed
  • Experience building, implementing, and/or administrating complex training systems
  • BSc in Engineering or MBA, 5+ years of program/project management experience in a fast paced, highly fluid environment, or other evidence of exceptional ability. PMP is preferred but not required.
  • Background and a solid understanding of Atlassian Jira preferred