Sr. Operations Manager - External

Sr. Operations Manager – External
The Sr. Operations Manager – external manufacturing is responsible for all the external manufacturing operations for the company. This role manages third party, external contract manufacturers and it has responsibility for establishing and standardizing best practices to be used at contract manufacturers to maximize production efficiency, ensure delivery requirements, and minimize cost.
The Sr. Operations Manager – external manufacturing will also have the opportunity to be part of a fast-growing, early-stage biotechnology that will positively impact people around the globe.
Duties And Responsibilities

• Leadership: Has responsibility for managing on-going activities at external manufacturers and serves as the primary point of contact for production activities, as well as engage internal resources to resolve issues
• Monitor performance and recommend action plans that ensure production stability, inventory targets, and customer service are achieved
• If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at [email protected].
• Work closely with quality, regulatory, and product development functions to meet corporate goals, including timelines, for product launches
• Budgeting and planning: Sets goals and KPI for the suppliers in line with the company objectives
• Ensure contract manufacturers adherence to our specifications and written requirements by monitoring and analyzing supplier processes through audits, performance reviews, and collaboration to deliver improvements. Work with the contract manufacturers quality and production teams to ensure that quality programs and production procedures are mutually understood and executed
• Develop strategies in partnership with the suppliers and Supply Chain team to assure no interruption in the supply of raw material, pack, or consumable and anticipate any potential interruption in service and develop contingency plans
• Partner with the Product Development and Supply Chain teams to anticipate new capacity needs and collaborate with supplier to identify opportunities of capital investments
• Performance management: Develop and maintain all necessary reporting to monitor performance and drive continuous improvement

JO: 178.23KO
Qualifications And Competencies

• Flexibility to work alternative hours and/or shifts as needed to support plant operations
• Experience in leadership of cross-functional teams and fostering teamwork is required
• Master’s degree preferred – undergraduate and/or graduate education in Business, Industrial Management, Production Management or related fields required
• Experience in implementing and maintaining lean manufacturing principles and tools is strongly preferred
• Background in food science, chemistry, biology, or other experience in analytical characterization of bioproducts is preferred
• Minimum of 10+ years of experience production management, preferably in a Consumer Packaging Goods environment. Technical skills in food production technologies are preferred
• Familiarity with new product introduction, management of change, and root cause investigation is beneficial

Professional Qualifications

• Excellent verbal & written communication skills. Team player, detail-oriented, proactive with a drive to deliver results
• Strong organizational, analytical and strategic planning skills
• Ability to develop good working relationships with employees at all levels of the company
• Must demonstrate excellent interpersonal and communication skills, excellent project management skills
• Strong leadership in cultural change management & managing multiple complex priorities and business connections with direct and indirect stakeholders
• Organized and detail oriented with strong analytical skills and an ability to collect-organize-analyze and disseminate clear and actionable operations models
• Strong communication and presentation skills – Ability to synthesize information from diverse sources and drive actionable working plans
• Must be able to work independently and represent the company externally

Position Requirements

• Ability to communicate effectively, both verbally and in writing, across organizational functions
• If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at [email protected].
• Ability to handle and maintain the confidentiality of highly sensitive information
• Inherent curiosity and creativity in solving problems to understand how things work
• Comfortable working in a startup environment, embrace entrepreneurship and have enthusiasm for innovation
• Strong sense of time organization and urgency
• Emphasize personal transparency and accountability
• Versatility, flexibility and willingness to work enthusiastically within changing priorities
• Exhibit strong sense of professional and personal integrity
• Self-motivated, highly organized with demonstrated ability to work multiple projects concurrently
• Self-motivated with the ability to work independently & with a team
• Willingness to travel > 30% of the year, potentially internationally

JO: 178.23KO