Sr Manager, Cs&L - Ricolino Usa

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will manage the customer collaboration agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact.

How You Will Contribute

You will:

• Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes
• Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners
• Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization
• Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration
• Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer

What You Will Bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
• Great interpersonal, teamwork and communication skills
• Experience leading and developing a team
• Experience in CS&L function, ideally with knowledge of customer supply chain management
• SAP, information systems, process design, standard operating procedures
• Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)
• Able to influence, negotiate and apply commercial acumen

More About This Role

• Strong background in TPM and/or Lean Manufacturing
• Minimum of 10 years experience in supply chain, organization management, or project management experience
• Experience with demand planning and customer service
• Bachelor’s degree in Business, Engineering, or a Supply Chain discipline
• Experience leading strategic Master Planning
• Proven leader with previous manufacturing background over large operations
• Experience working and/or influencing with cross-functional teams
• Experience managing HPO implementation

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For office-based, salaried roles at Bakery and Customer Service & Logistics locations, and some remote roles proof of COVID-19 vaccination is required to be eligible for employment. Religious, medical and/or other accommodations as required by law will be considered on a case by case basis. You may review the Mondelēz COVID vaccination policy by visiting the US careers website at https://www.mondelezinternational.com/United-States. This COVID-19 vaccine mandate does not apply to several U.S. states that do not permit certain vaccination mandates, including, but not limited to Alabama, Arizona, Arkansas, Florida, Indiana, Montana, North Dakota, Tennessee, Texas, Utah, and West Virginia.

Job Type

Regular

Customer Collaboration (CLD)

Customer Service & Logistics