Specialty Gas Sales Representative

Arc3 Gases, Inc. (“Arc3”) is a growing, multi-generation family-owned and operated manufacturer and distributor of industrial, medical, food and beverage, and specialty gases and welding supplies, with over 50 locations in Virginia, the Carolinas, and Maryland. We have a broad retail and distribution network that enables us to provide outstanding service to customers of all types and sizes, and we serve many industries ranging from fabrication and manufacturing to research, health care, and food and beverage. Arc3’s CO2 division supplies CO2 and nitrogen gases and generation systems to customers from Delaware to Florida.
Arc3 succeeds by building lasting relationships with our employees, our customers, and our business partners. We treat people the right way, we’re reliable, and we engender trust using our technical expertise to help our customers build and improve their businesses. We attract, develop, and retain employees who deliver this value consistently over time by offering them competitive pay and benefits and a long-term career path, and by heavily investing in their safety, health, and overall well-being.
Job Overview
The Specialty Gas Sales Representative helps grow Arc3’s profitable Specialty Gas, Medical Gas, and Dry Ice sales in North Carolina by working with the local Arc3 Gases Sales teams throughout the state by creating and maintaining strong customer relationships. A successfully Specialty Gas Sales Representative will create such relationships by actively listening and using technical knowledge and experience to analyze customers’ needs and desires and provide the best product and service solutions.
Responsibilities and Duties

• Demonstrate the operation or use of technical products.
• Compute customer’s installation or production costs and estimate savings from new products and services.
• Prepare and submit sales contracts for orders.
• Have a complete understanding of the Arc3 Gases Medical and Specialty Gas products to include support equipment such as regulators, valves, safety equipment and gas detector.
• Promote and sell service contracts for technical products.
• Understanding how the gases and related products are best used and optimize those products and services.
• Work with the Arc3 Gases Branch sales representatives to gain and maintain business and provide technical expertise when needed.
• Consult with vendors and other salespersons regarding resolving customers’ technical problems with products.
• Willing to travel 1-3 nights per week.
• Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
• Acquire and maintain a comprehensive knowledge of the Specialty gases, Medical Gases, Dry Ice and related products and services that Arc3 Gases offers.
• Negotiate and quote prices.
• Must be able to answer customer questions in regards to Medical and Specialty gas & dry ice offering, all the while earning “trusted expert” status.
• Answer customers’ questions about products, prices, availability, and credit terms.
• Distribute resources, such as samples and promotional and educational materials.
• Maintain customer records.
• Handle customer complaints and help quickly resolve issues.
• Identify prospective customers using numerous sources, including online research, cold-calling, obtaining leads from existing clients, participating in organizations, and attending trade shows and conferences.
• Prepare sales presentations or proposals to explain product specifications or applications, with and without Arc3’s partner vendors.
• Inform customers of estimated delivery schedules, service contracts, warranties, and other information pertaining to purchased products.

Qualifications

• Strong computer skills focused on Microsoft Office programs like Outlook, Excel, and Word.
• Must have sales experience, preferably in the Industrial Gas Industry.
• Possess a 4-year college or university degree in a relevant major and/or a vocational degree and/or a high school diploma with 3 to 5 years experience in the industry with a focus on Specialty Gases, Medical Gases, and Dry Ice.
• Must be able to stand and sit for extended periods of time, reach and bend at the waist, lift and carry up to 75 lbs, and drive a vehicle or have someone who can drive you around a good part of the day.
• A minimum of 3 years experience, selling , using or operating with Specialty gases, and/or medical gases

Benefits

• Company Paid Life and Accidental Death and Dismemberment Insurance
• Health, Dental, and Vision Insurance
• Voluntary Life, Critical Illness, and Accident Insurance
• Paid Holidays
• New Employee Referral Bonus Program
• Company Paid Uniforms
• Wellness Program with Health Insurance Premium Discounts
• Paid Time Off
• Company Paid Short-Term and Long-Term Disability Insurance
• Health Care and Dependent Care Flexible Spending Accounts
• Tuition Reimbursement
• 401(k) Retirement Plan with Company Match
• Employee Assistance Program
• Personal Protective Equipment Reimbursements
• Health Savings Accounts with Annual Company Contribution

Equal Opportunity Employer. Disabled/Protected Veterans.