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Spa Assistant Manager Jobs

Company

Everline Resort and Spa

Address , Olympic Valley, Ca
Employment type FULL_TIME
Salary $61,800 - $86,600 a year
Expires 2023-06-09
Posted at 1 year ago
Job Description

Summary

The Spa Assistant Manager will assist with the oversight of the entire Spa function. The primary role of the Assisatnt Manager to ensure optimum guest and employee satisfaction.

BASIC FUNCTION:

  • Operation- Oversee all functions of the spa’s operation, with concentration on Front of House staff
  • Teambuilding, train and retain a professional spa team
  • Performance- To achieve and set monthly performance targets for self and spa team
  • Assist with Marketing- The spa’s services and products
  • Leadership- Leas/manage the spa team according to business standards

ESSNTIAL FUNCTIONS:

  • Maintain an efficient system of communication between the spa and other departments
  • Supervise the performance, attendance, attitudes, appearance and conduct of the staff
  • Track retail inventory make purchases as needed and assure proper retail mix
  • Award and recognize team
  • Act as a group liaison for the spa
  • Conduct team performance evaluations
  • Monitor timeclock entries and standing on social media
  • Responsible for scheduling personnel and subcontractors, conducting disciplinary actions, and providing training for all spa staff
  • Represent the spa at all meetings, including pre-cons, conference reviews and department head meetings
  • Assist to Monitor and evaluate team targets and goals
  • Ensure that the spa front desk procedures are maintained and adhered to
  • Maintain accurate records on invoices, gift certificates, personnel issues, purchase orders
  • Submit commission/tip/service charge reports in a timely manor
  • Remain alert, courteous and helpful to the guests at all times
  • Oversee day to day operations with concentration on Front of House Staffing.
  • Maintain high levels of standards in service
  • Review all problem tickets and payroll issues on a timely basis
  • Cooperate with the Sales & Marketing Department in designing and implementing spa marketing strategies to ensure successful achievement of sales strategies
The salary range for this position is $61,800 to $86,600. This is the pay range for this position that Resort at Squaw Creek reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.


Qualifications


  • Must have strong knowledge of spa treatments and services, including massage, wraps, facials and aromatherapy
  • One-year Spa supervisory experience
  • Able to work well with guests to resolve problems in a positive manner
  • Refined verbal and written communication skills
  • Two years college education preferred
  • High school graduate or equivalent
  • Three years Spa experience in a major resort preferred
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Knowledge of computers, and marketing strategies

What You Will Love About Us:

  • Hyatt Perks which includes thousands of national and local partners for various discounts
  • Wellness & Tuition reimbursement
  • Discount hotel stays for colleagues, friends and family
  • Complimentary meals during work hours
  • Complimentary parking
  • Come join our amazing location in Olympic Valley, CA in the Lake Tahoe Area

Wellbeing

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

  • Health, Dental, Vision Insurance eligibility after 30 days of employment
  • Discounted Ski Passes!
  • Complimentary Golf
  • 401(k) Retirement plan & Hyatt stock purchase plan.
  • Paid Parental Leave

Who We Are:

  • We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People
  • At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,500 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents.

Why Now?

  • We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate change makers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care

How We Care for Our People:

  • Paid Time Off, Medical, Dental, Vision, 401K with company match
  • We’re proud to offer exceptional corporate benefits which include:
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last nine years.

Our Commitment to Diversity, Equity, and Inclusion:

  • Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.
  • Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Reality Check:

  • Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better

Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing