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Social Worker I - Mecksuccess Program
| Company | Mecklenburg County |
| Address | , Charlotte |
| Employment type | |
| Salary | $50,109 - $62,636 a year |
| Expires | 2023-10-17 |
| Posted at | 8 months ago |
Social Worker I – MECKSuccess Program
Community Resource Center
“Follow Your Calling, Find Your Career”
Salary Range: $50,108.93 - $62,636.16
This is an exempt (salaried) position
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.
Position Summary
Provides community-based services to clients, including evaluation, case management, counseling, and referrals. This position, under direct supervision, is responsible for determining the individual's specific problems and assisting in developing an action plan and/or mutual responsibility agreement.
Essential Functions
- Assess needs of individuals and families
- Manage records and maintains history records and prepare reports of services provided
- Provide counseling and services in both individual and group settings
- Transport clients to appointments such as medical, job-related, or others, if appropriate
- Develop and evaluate service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
- Interview clients, obtains family, social, and medical information
- Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications
- Help clients work with government agencies to apply for and receive benefits
- May be required to temporarily shift job duties in the event of a significant public health event or disaster
- Refer clients to community resources for services and coordinates benefits and referrals to other agencies
- Act as a liaison with other staff with referrals and transitioning of clients
- Manage records and documentation of services provided and participate in team case conferences
- Determine clients' eligibility for financial assistance and if referrals are appropriate
- Discuss goals, expected outcomes and means with which to meet goals and expected outcomes
Minimum Qualifications
Experience:
Bachelors of Social Work from an accredited school of social work and one year of social work experience; or a bachelor's degree in a related field with 15 hours of social work/counseling courses and two years of social work experience; or Master's degree from an accredited school of social work; or a master's degree in a related field with one year of social work experience.
Education:
Please see experience.
Combination of relevant education and relevant experience accepted?: No
Licenses and Certifications
- Requires a valid North Carolina or South Carolina Driver's License
- Requires County Driving Privileges
Preferred Qualifications
- Economic Services Division, Employment & Training Programs - Bilingual (Spanish and English) proficiency oral and written
Knowledge, Skills and Abilities
- Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare
- Social services procedures, practices and methods
- General social work principles and available resources
- Case management methods and techniques
- Services offered by the county and other local public and private community based service agencies
- Evaluating records to ensure accreditation standards are met
- Using computers and related software applications
- Maintaining various confidential records
- Managing and executing multiple tasks
- Prioritizing work
- Exercising judgment and discretion
- Inspiring Others: Using interpersonal styles and methods to inspire and guide individuals toward higher levels of performance
- Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
- Care Management: Having the knowledge and skills to secure relevant patient care data and identify key issues and relationships in the management of patient care; understanding the relationships among assessments, interventions, and patient responses; skilled in documentation of assessments and adjusting physical and cognitive prescriptions as needed
- Building Partnerships: Identifying opportunities and taking action to build strategic relationships
- Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
- Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
- Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
- Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
- Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
- Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Computer Skills
- Proficient in applicable computer programs
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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