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Service Engineer Jobs
Company | Arc |
Address | Los Angeles, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-20 |
Posted at | 8 months ago |
What We’re Building
- Getting hands on dispositioning rework and repairs for issues that appear post delivery
- Sourcing and procuring service trip tool kits
- Developing robust service standards, processes, and other documentation required for safe and efficient service trips
- Creating and managing service part BOMs, work instructions, and specifications
- Collaborating with mechanical, electrical, and production engineering teams to implement feedback for easing service trips and reducing service/recall risk
- Becoming an expert in assembling and disassembling all major boat systems, including electric powertrain systems, thermal coolant systems, and aesthetic paint/upholstery among others
- A people-centric mindset to aid relationship building and service execution
- At least 2 years of industry experience (internships count)
- Experience interpreting engineering drawings, work instructions, electrical schematics, and product data sheets
- Ability to operate independently and make data-backed decisions on the go
- Extensive experience building and troubleshooting electromechanical systems such as electric motors, batteries, sensors, electronics, controls, pneumatics, etc
- A scrappy “get-things-done” approach to help execute on things that the company hasn’t tried before and learn on the fly
- Bachelor's degree in an engineering discipline
- Experience with powerboats on and off the water and ability to spend lots of time on them
- Clear written and verbal communication
- Strong time management skills
- Experience with welding, composites, or interiors
- Prior experience in a fast-paced manufacturing setting
- Ability to articulate and defend engineering decisions
- Pragmatism for navigating ambiguity quickly and sensibly
- Empathy for colleagues and for customers
- Ownership over both your work and the company’s success
- Diversity of background, opinion, culture, etc
- Humility in problem solving and collaboration
- A meaningful equity stake
- The ability to drive positive environmental change through your work
- Nearly free health insurance (we cover 99%) and a 401k
- Access and often input to a wide range of business activities
- Boat rides!
- An opportunity to have an outsized impact on industry-defining vehicles
- Salary between $100,000-$140,000
- Daily lunches, plenty of snacks, lots of swag, and more
- Talented teammates that challenge you to be better
- Generous parental leave
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