Service Administrative Assistant Jobs

SERVICE ADMINISTRATIVE ASSISTANT-PROPERTY MANAGEMENT
Under the supervision of the Service Manager, the Service Administrator maintains the Service Technicians daily schedules and dispatches the technicians as service calls are initiated. This position assists with the on-call schedule for service technicians and maintains Yardi work order database with current information. Clear and concise communications with department managers, employees, contractors and residents. Provide accounting with maintenance contract billing information through the Yardi system.
Hours: Monday through Friday 8:00am - 5:00pm
Pay: $17/hr
Essential Duties And Responsibilities

• Schedule and coordinate all service calls as calls are received
• Take incoming resident call
• Maintain the Yardi dispatch board / schedule
• Respond to all messages left overnight
• Dispatch Service Technicians, debrief Service Technicians after completion of each call
• Create dispatch ticket for all service calls
• Follow up on all pending and recommended work with residents utilizing the pending work log
• Order parts for special orders (i.e. appliances)
• Other duties as assigned

Minimum Qualifications (knowledge, Skills, And Abilities)

• Pass a motor vehicle, drug screen, credit, and criminal background check
• High school diploma or equivalent
• Knowledge of Yardi or similar property management software
• Knowledge of Salesforce or similar software
• Valid driver's license is a requirement
• Valid driver's license
• 2-5 years of previous experience in resident service, dispatching, or project management

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITY
This position has no direct supervisory responsibility with this position.
TRAVEL
There is no travel required with this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
VineBrook Homes LLC (“VineBrook”) is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. VineBrook considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, national origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. VineBrook makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, VineBrook will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship to the company. We are also a Drug Free Workplace. As permitted by law, qualified applicants will also be required to pass a drug screening before beginning employment.