Senior Ux Researcher (Remote)

The Home Depot Online User Experience Team is looking for passionate and dynamic UX professionals to research, design, measure, & create the next generation experiences for in-store and internal associate facing applications and websites.

???Through a deep understanding of how The Home Depot customer shops on digital channels, the Online UX team will enhance the usability, create workflow efficiencies, and delight our users through the enablement of intuitive cross channel technology solutions.????

If you are a passionate problem solver, do not shy away from challenges, and are looking for the opportunity to see instant and substantial results delivered, then it's the perfect time to join The Home Depot's Online User Experience Team

Knowledge, Skills, Abilities and Competencies:

• Ability to identify and document business requirements.
• Ability to understand existing business processes and assist with efforts to re-engineer processes. ????
• ??Analytical and problem-solving skills along with verbal, written and presentation skills.
• ???Ability to communicate to a wide variety of audiences, both business and technical.
• Proficiency in basic project management.
• Ability to influence business owners and senior management.

• 10% Plans and Aligns - Work with balanced team partners to identify problem and scope; Consider the larger strategic outcomes beyond the direct problem; Guide the creation of or create plans that appropriately fill gaps in knowledge by identifying the right participants; Select methods that appropriately understand the gaps in knowledge
• 30% Execution - Coordinate and collaborate with product and business partners; Collect data according to the research plan; Ensure quality of data collection using best practices
• 25% Delivery - Communicate insights that is consumable to relevant audiences; Collaborate with senior or staff peers to frame a point of view to influence most effective impacts; Share broadly insights to peers and partners so that others can gain value; Document insights in the repository so that they are accessible
• 15% Coaching and Mentoring - Coaches junior resources in UX activities; Mentors apprentices in product or workstream
• 20% Analysis - Synthesize raw data to create themes; Identify trends to understand confidence levels; Pull themes and trends to callout salient insights that can be utilized to inform design or process improvements

• This position typically reports to Manager or Sr. Manager
• This position has 0 Direct Reports

• Typically requires overnight travel less than 10% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be legally permitted to work in the United States.
• Must be eighteen years of age or older.

• 5-7 years of research experience in an Enterprise environment or degree in related field
• Desire to thrive in a fast-moving environment
• Demonstrated ability to initiate and self- manage complex projects
• Master's degree in Human-Computer Ineraction, Human Factors, or Industrial Design
• 5-7 years of experience working with agile software development teams

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 5

• No additional years of experience

• None

• None

• None

• Collaborates
• Customer Focus
• Action Oriented
• Drives Results
• Communicates Effectively