Senior Program Manager Jobs

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Summary: What you need to know about the role: The Program Manager will be responsible for scope, budget, planning, communication, risk management, and project management for one or more infrastructure and operations related Initiatives. This candidate will have deep experience and understanding of technology, project management, change management, and organizational dynamics; able to navigate the organization as a champion, change agent, and strategic partner at all levels. Meet our team: The Business Infrastructure & Technology Solution (BITS) team is the technology engine that powers PayPal’s business. We deliver a seamlessly scalable, extraordinarily efficient, highly reliable infrastructure and services platform in a hybrid cloud environment. Thousands of PayPal developers build and run hundreds of applications processing billions of calls daily with high availability and reliability on our platforms.

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Your way to impact:

This dynamic role will support a wide range of strategic infrastructure-related efforts that will transform how PayPal operates and executes in the future. Lessons learned are utilized to improve processes and influence the overall organization to deliver high-quality customer experiences. All of this is done while fostering a culture of fun and opportunity for the team dedicated to serving our customers.

Your day to day:

In your day to day you will:

• Drive the integration and adoption of agile delivery practices across delivery teams, facilitating program retrospectives to identify improvement opportunities. Evangelize and integrates desired changes in order to enable continuous improvement.
• Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose, and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and objectives.
• Drive the coordinated management of large, complex programs over a finite period of time in order to achieve specific business goals.
• Manage the program-level decomposition of work across multiple delivery teams. Works across organizational boundaries to define program interdependencies and release plans.
• Monitor health of program delivery, Tracking program-level status, risks, issues, and dependencies. Proactively address delivery team impediments, and resolve program-level roadblocks to enable successful program execution.

What do you need to bring:

• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
• Demonstrated experience as Program Manager with 8+ years of IT experience, preferably with 3+ years of exposure in IT infrastructure
• Familiarity with tools like JIRA/ServiceNow, MS-Office, Smartsheets/Clarizen, Collaboration tools (Slack, Skype, etc.). Knowledge of Agile/Scrum development
• Extensive knowledge of project and program management processes, tools, templates, and management techniques
• Working knowledge and demonstration of projects spanning across technologies such as server, network, storage, database, and application tools
• Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
• Strong written and verbal communication skills, with professional confidence and credibility to effectively engage and interact with senior and executive management
• Successful track record of managing large, complex programs that deliver technical solutions across multiple project teams and organizational units that meet agreed-upon business objectives and performance metrics

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.