Senior Manager, Sales Analytics

About the team

Are you looking for a new challenge? If you are a pro-active, analytical problem solver who enjoys working in an innovative, fast-paced environment, then look no further! Zillow’s New Construction (NC) business is building the largest and most vibrant platform for new construction builders and home shoppers. Combined, the Strategy and Sales Analytics teams guide the development of the NC business and revenue strategy. We also build many of the analytic tools, dashboards and scorecards our sales teams depend on to strengthen customer relationships and achieve their goals. We're looking for a new team member, with deep expertise across three distinct but related subject areas: sales analytics, sales operations, and revenue operations. This is an outstanding opportunity to bring your vision and ideas to lead a team that is passionate about storytelling with data, empowering sellers and sales leaders, and supporting the entire business to achieve its growth goals.

About the role

As a Senior Sales Analytics Manager you will lead a team of two analysts with potential to grow in the future, reporting to the Director of Strategy and Analytics. Success in this role will require a highly personable and proactive approach to leadership and teamwork. You’ll build strong connections with our senior leaders, putting your business know-how, critical reasoning, and analytic skills to work. Your job will be to play a central role in generating growth for the business, helping everyone to work smarter and faster, while empowering decision makers with the right data and insights at the right time. As a Sr. manager, you will own career development for your team, developing your people while allowing each individual to grow in their respective career path in line with their interests and passions. As a mentor and coach, you’ll continue to nurture the team's data visualization skills, coding skills, vision for dashboard and scorecard design, as well developing robust processes for backlog management, change management, and release management for your work. As a leader, you’ll work closely with your peers in Business Operations, Sales, Finance, Product, and Data Science to influence key decision makers. Using these relationships, you’ll be responsible for our forecasting, pricing, territory, quota, compensation and revenue analysis as well as an ecosystem of reporting and tools that power our sales org, primarily in Domo and Tableau. You’ll also partner closely with FP&A and Product teams to interpret sales trends and the performance of key GTM initiatives.

What does success look like?

• Within 30 days, you will be familiar with New Construction’s operating model, meet its leaders, and build working relationships with your peers on other teams. You’ll primarily be observing and learning!
• Within 6 months you will be driving collaboration across teams for your work. You will influence near-term priorities of the business by demonstrating a well developed understanding of the industry landscape, in close collaboration with our Strategy and Product teams.
• In one year you will be an authority on our business, be a trusted advisor, making recommendations that shape the broader strategy and long term vision. Your team will be thriving with new skills, benefiting from your clear vision for where they are heading. You will be hyper focused on rapid revenue growth.
• Within 90 days you will have made at least one significant recommendation related to advancing our 2023 sales goal, using data-driven insights, with a plan for any new processes, procedures, reports or resources required to achieve your vision.
• Within 60 days you will be familiar with our core product offerings, monetization strategies, product backlog, everything in your team backlog, and the sales goals and methods for each of our sales teams. You’ll drive several small to medium projects and begin actively seeking feedback on your vision for your team.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $127,800.00 - $204,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• A leader and manager – You know how to empower your team and people gravitate towards your style
• Process driven – You thrive in changing circumstances that require strong organizational and time management skills. You are obsessed with efficiency, removing roadblocks for your team and others. You value precision and nuance.
• Problem solver – You have a strategic approach that is reflected in how you prioritize your time and make decisions. You draw satisfaction from helping people and solving problems
• A great teammate – You are results oriented, at your best when making progress towards shared goals. That means bringing people together, making use of others’ strengths, while collaborating across multiple teams and functions.
• Analytical – You love to mine data, unlocking key insights that drive strategic decision-making
• A utility player – You enjoy stretching yourself, working across domains, leaning into whatever needs to get done because you're committed to helping the team succeed. You have the skill to wear different “hats” and to make yourself an authority in new things.

Qualifications

• Advanced verbal, written, and presentation skills, including the ability to persuade others with charm
• Advanced Excel and SQL skills. Proficiency with Domo and Tableau and the ability to self serve for data, conduct your own analysis, as well as evaluate the work of others.
• Bachelor’s Degree from a top-tier institution. Liberal arts backgrounds are welcome with relevant work experience.
• 4+ years managing individual contributors with varied strengths and specializations
• Proven track record as a manager – your employees have succeeded under your watch
• 8+ years of combined experience in Sales Analytics, Business Analytics, Sales Operations or Revenue Operations at a fast-growing technology company or consulting firm.
• Strong attention to detail and excellent follow through when balancing multiple competing requests with a high level of integrity

Preferred Qualifications

• Working familiarity with advertising tools and digital advertising (you know all about CPMs, CPCs, CTRs and UTM codes)
• MBA or MS in a relevant field a plus, but not required
• Proficiency with R or Python for statistical analysis and data visualization
• Experience working with sales and product teams, as well as fluency in the basic techniques and methods used by data scientists
• PMP Certified or demonstrated experience with all stages of the project-lifecycle

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.