Senior Manager, Franchise Sales (International)

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 16 countries and 388 franchisees as of December 5, 2022, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.

We are looking for a Senior Manager, Franchise Sales (International) join our International Team. Responsible for managing and driving international new franchise development (sales) across different channels (traditional, non-traditional, ghost kitchens). Responsibilities include executing against a strategy, including lead generation, lead qualification, business planning, conducting due diligence on prospects, negotiating agreements, and providing recommendations to leadership; ultimately, driving value through signing multi-unit agreements.

This role will require cross-functional collaboration with different functional areas within international, as well as the domestic development teams across the different brands. The ideal candidate will be a self-starter, comfortable in high visibility settings and with prior franchise development experience. The role has critical impact to overall division’s and company’s growth plans.

Responsibilities

• Leads creation of effective franchise recruitment programs, including preparing sales and marketing collateral
• Develop and implement lead generation strategy (inbound and outbound); collaborate with brokers, landlords and developers as needed to support lead gen efforts
• Actively leverage SalesForce and other tools to drive and monitor development goals and results.
• Support other development projects as needed
• Drive lead qualification process, including evaluating business plans (for traditional franchisees, ghost kitchens and other non-traditional partnerships), to ensure profitable growth and compliance with brand standards
• Work collaboratively across functions (operations, legal, finance, marketing and others) to conduct due diligence, validate assessment opportunities and prepare various required documents
• Guide potential candidates through the franchise opportunity and induction process
• Build a franchise development pipeline
• Prepare and present deal approval packages at IFRC
• Proactively seek, pursue and qualify franchise candidates in target markets
• Ensure that all required due diligence documentation is completed for internal approvals
• Support onboarding of new franchisees, driving the functional content creation and collaborating with RVPs and other functions
• Sign new multi-unit agreements and ghost kitchen vendor agreements to meet corporate goals
• Collaborate with VP/RVPs to identify opportunities and build strategic plans in targeted geographies, including Mexico and Canada; conducts market analysis to support strategies
• Assist with site packages and other IFRC presentations as needed.
• Screen, respond, and filter leads that come in through multiple channels, including salesforce, phone, web, brokers, and social media. Respond and engage with leads in a timely basis, and manage CRM database.
• Develop term sheets and support negotiations

Skills & Requirements

• Self-starter and highly motivated individual with passion to work in an extremely fast paced environment both independently and in a team setting
• A proven track record of demonstrated international franchise sales success and driving growth within a franchise model
• Strong negotiation and influence skills
• Salesforce experience a plus
• Additional experience in real estate also desirable
• Bachelor’s degree in Business/Commerce, Finance, Architecture
• Spanish language proficiency (written and spoken) highly desirable; Portuguese a plus
• Prior experience in restaurant, hospitality, consumer and/or retail industry sectors highly desirable
• Salary range $140,000-$150,000
• Excellent oral, written and presentation skills
• Process and detail oriented with excellent commercial and analytical skills
• International Franchise Sales (3-6 years)
• Multicultural sensitivity
• Strong organizational and time management skills and ability to work on multiple tasks in parallel
• Comfort with 30-50% travel and off hour calls as needed to accommodate global time zones
• Ability to think strategically, including defining objectives and developing a framework to achieve success

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.