Senior Full Stack Engineer (Remote Opportunity)

The Opportunity

Hyatt seeks an enthusiastic Senior Full Stack Engineer to join our Marketing Technology Platform team to help build Hyatt’s Personalization Engine. Our goal is to deliver unique recommendations that meet our guests where they are in their journey. In this role, you will be collaborating closely with the broader Hyatt Personalization and Data Platform teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally

• Flexible work schedule and location

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

Achieving personalization at scale is critical to Hyatt’s digital growth plans, with the goal to individualize the end-to-end experience, from acquisition to discovery, booking, stay, and post-stay reactivation. The vision is to deliver the best contextually relevant product, offer, or content to our guests, at scale across digital channels (such as web, mobile site, e-mail, app, paid media, social media, etc.) and offline channels (such as direct mail, point of sale, contact centers, etc.) At the heart of this vision is a personalization platform (or Hyatt’s Personalization Engine – HPE); a decision engine that leverages advanced AI/ML to fuel personalized content delivery across all guest touchpoints. Core components of the HPE include 1) a centralized system to manage content and offers; 2) an enterprise business rules engine; 3) an AI/ML-powered recommendations engine – with centralized modeling and scoring, utilizing the full breadth of consumer data; 4) campaign & journey management capabilities; 5) offer management system; 6) omnichannel distribution enablement – via a robust API layer; 7) measurement and analytics; 8) core orchestration layer – that tie everything together built on fully cloud-native serverless infrastructure. This role will assist in the design, architecture, development, delivery, and operations of the centralized system.

Position Responsibilities / Essential Functions

• Design and develop cloud-native systems and architectures with a preference for serverless and managed services.

• Provide hands-on technical leadership throughout the development life cycle and focus on delivery of quality solutions.

• Maintain application DevOps processes and deployment pipelines to implement and support application and feature releases.

• Lead technical discussions and build consensus among engineers.

• Mentor peer engineering team members on technical decision-making, code reviews, and enforcing engineering practices and standards.

• Help build a diverse, inclusive team and culture within the organization and demonstrate a commitment to Hyatt’s core values.

Experience:

• 7 years+ of experience designing and developing full-stack solutions with a focus on event-driven architectures.

• 7 years+ of application and REST API development experience in object-oriented programming languages (preferably - Node.js, TypeScript, or related languages).

• 5 years+ of web application development experience (HTML, CSS, Angular, React, Node.js, TypeScript, JavaScript).

• Experience with CI/CD methodologies and leveraging common build and deployment tools (Jenkins, Git, GitLab, BitBucket).

• Strong understanding of cloud-native and serverless solutions (API Gateway, Lambda Functions, CloudFront, ElastiCache, MQ, RDS, SQS, S3).

• Experience with containerization (Docker, AWS EKS, AWS ECS, Fargate).

• Experience working with cloud database services (DynamoDB, DocumentDB, OpenSearch, RDS, RedShift).

• Experience working with cloud deployment languages (CloudFormation, Terraform, CDK).

• Base understanding of cloud services and infrastructure (VPC, EC2, S3, EBS, EFS).

• Strong problem-solving and troubleshooting skills.

• Strong verbal and written communication skills.

Education:

• Bachelor’s degree in computer science, Engineering, Management Information Systems, or equivalent education.

• Candidates with strong experience in lieu of a formal Degree are encouraged to apply.

Certificates, Licenses, Registrations

• AWS Certification (AWS Solution Architect Associate, AWS Developer, AWS DevOps) Other cloud certifications are nice to have (GCP, Azure).

• Agile and Project Management certifications are a plus but not required.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.