Senior Director Sales Operations

Who Our Client Is And What They Need…

Our client is a national organization with a strong mission. They provide customized data analytics, providing their partners with actionable insights. They need a National Sales Operational Leader to drive business insights, optimize processes, and leverage data to inform strategic B2B sales and account management decisions. Reporting to the VP of Sales, you will lead a team and be a member of the Senior Leadership Team. You should be data-driven, client-success-oriented, and passionate about designing scale-making processes. Your experience in leadership, coaching, sales and strong communication skills will make you an ideal candidate.

what you will do…

Operational Leadership

• Report on net new deals, renewals, and expansion forecasts, e.g., through dashboards and presentations. Primarily using Salesforce for reporting, collaborating with other parts of the organization using different reporting tools (e.g., Tableau)
• Define and analyze key sales metrics to inform go-to-market strategies
• Leverage data to inform strategic decisions and work of the Sales, Account Management, and Sales operations teams
• Own the tech stack facilitating Sales and account management (Salesforce, Tableau, Conga, FormAssembly, event management)
• Design Salesforce reporting to provide visibility into business performance and unlock future growth areas
• Drive overall business insights to assist in closing more opportunities and growing the business base
• Oversee sales pipelines to ensure strong coverage and potential areas of opportunity

Collaboration and People Leadership:

• Partner with finance and organizational leadership to manage the Pricebook and discount structure updates and implementation
• Teach and enable the usage of reports, dashboards, and data-driven insights for individual contributors, teams, and the organization
• Collaborate with the Sales and Account Management teams to ensure a smooth flow of information and that everyone is working towards the same goals
• Lead and manage the Sales Operations team by coaching and developing, setting clear expectations, and ensuring the team aligns on goals

Requirements

what you need to have…

Professional and Educational Credentials

• Deep fluency in Salesforce and applications that integrate with Salesforce; experience with Pardot would be a plus
• Great communication skills and management experience
• 6+ years of experience in Sales and/or Client Success experience
• Passion for taking data and turning it into a meaningful story to share with multiple teams
• Collaborative ability to work cross-functionally with key stakeholders and teams

Benefits

Benefits:

Are robust and are designed to give everyone a full, healthy, and happy life. Our client covers the majority of employee-only medical and dental, and all vision coverage with a well-known national healthcare provider, and subsidizes costs for spouses, domestic partners and/or children. They offer flexible spending accounts(FSA) for medical and dependent care. They offer a robust 403(b) retirement plan with up to 6% match. Additionally, they invest in the professional development of staff by covering enrichment costs including conferences, trainings and courses and professional memberships. Employees can earn up to 15 days of paid vacation based on position level and years of service in addition to 5 paid holidays and 2 one-week organizational breaks per year. You will earn 22 days once you celebrate your 366th day with us. They also provide up to 8 weeks of paid bonding leave with 100% employer paid life and disability insurance.

Compensation:

Salary ranges are based on paying competitively for the size and industry. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

As a remote role the base salary is $120,000 - $140,000 + commission opportunity.