Operations Director Jobs

Northwest Justice Project (NJP) is a not-for-profit statewide law firm with a mission of Combatting Injustice

• Protecting Human Dignity. NJP secures justice for people in or near poverty through high quality legal advocacy that promotes the long term well-being of low-income individuals, families and communities through legal representation, community partnerships, education, and other advocacy.
• Strengthening Communities

NJP seeks applications from qualified candidates committed to serving our mission by overseeing operations related policies, leases, all physical facilities, vendors and general purchasing to ensure daily business activities are well served across the program's physical locations statewide.
The Operations Director is responsible for developing and implementing uniform policies and procedures for prudently managing and coordinating program resources, securing and maintaining safe and effective office space, and the procurement of necessary services, supplies and equipment.
The Operations Director is a member of the Senior Management team, reporting to the Deputy Director, and will work closely with staff across the program including NJP’s Finance, IT and HR Directors, the Executive team, advocacy leadership, attorneys, accounting staff and support staff statewide to ensure the smooth and efficient operation of NJP’s offices.
NJP requires all employees to be vaccinated and boosted against COVID-19. Providing proof of COVID-19 vaccine is a condition of employment. Exemptions based on medical and sincerely held religious beliefs may be requested per NJP’s EEO employer policy.
Responsibilities
The Operations Director leads, supports, shows initiative, and is innovative, responsive, and adaptive to the ever-changing landscape of NJP’s operational needs. To that end the Operations Director is required to manage new projects, challenges and duties, as needed.
The Operations Director Is Specifically Responsible For
Day to Day Operations - in coordination with relevant departments:

• Assists with remote workspace coordination in accordance with NJP’s telework policy
• Troubleshoots a variety of operations challenges and problems
• Defines, implements and revises operational policies and guidelines for the organization. Documents updates through regular revisions NJP’s Administrative Manual and others as needed.
• Oversees the planning and coordination of annual all Staff meeting
• Participates in the onboarding process of new staff including presenting online resources and administrative manual

Purchasing

• Monitors, approves and manages office services and supply procedures and purchasing
• Procurement and acquisitions including quality and cost evaluations and comparisons of office services, supplies and products
• Vendor relations: Regular Vendor Reviews; Including use of minority owned vendors; Participation in the state coop and explore/present money saving ideas
• Subscriptions, licenses, and equipment not otherwise purchased by IT

Facilities Management

• Managing remodels/construction
• Coordinating office moves
• Locating new office space as needed for expansion or relocation
• Leasing negotiations/renewals
• Facilitating Landlord interactions

Workplace Safety

• Develops and maintains a system for safety incident reports
• Maintains current knowledge of and NJP compliance with workplace safety at all NJP sites, in accordance with Chapter 296-800 WAC
• Leads NJP’s Statewide Safety Committee and ensure existence of site-specific Safety Committee's as required by the state
• Emergency planning - review office plans/template to ensure they are up to date and reviewed regularly with site staff
• Safe & healthy workplace oversight (ergonomics, OSHA, ADA, etc.)
• Office security/security systems

Program Support

• Assist with LSC, OCLA and other grant applications and reporting as needed Program Support
• Regularly visits all offices to build relationships and ensure operational support
• Program lead for Technology Innovation Grants (TIG) management: Partner with colleagues to Identify and pursue TIG opportunities in partnership with IT and the appropriate program staff; Collaborate with others to draft and submit TIG grants; Prepare and submit TIG reports

Program Policy and General Compliance
The Operations Director is expected to perform their duties in a manner which is consistent with/in furtherance of:

• Administrative and Accounting Procedures, including Timekeeping and Grant Compliance Operations Director- April 2023
• Other program policies and procedures as from time to time established and/or revised by NJP
• Personnel Policies
• NJP Hiring Practices
• NJP Program Policies
• Collective Bargaining Agreement
• NJP’s Race Equity and Justice Initiatives

Leadership
As Such, They Have Obligations With Or Without Direct Reports
As a member of NJP’s Senior Leadership Team, the Operations Director is expected to be a resource to all NJP staff.

• Identify potential grant resources, develop projects to meet grant criteria and assist with grant compliance and reporting requirements.
• Communication of staff concerns to Human Resources staff or other appropriate members of the leadership team
• Constructively advise the Executive Leadership team regarding policy initiatives, advocate for office/unit team, recognize and reward innovative solutions to client and community needs and report as appropriate.
• Communicate program policy and related staff needs, maintain good morale, team efforts and staff recognition, etc.
• Participate in and contribute to monthly meetings with statewide management team.

Equity and Inclusion
NJP has an organizational commitment to fight racism and to incorporate equity and inclusion in both the work we do and work environment we create. All staff are expected to uphold this commitment and approach their role with a desire to learn and grow in this area. The Operations Director is expected to act as a leader in these efforts with a willingness to identify, address and combat personal and organizational shortcomings.
Qualifications
Inclusive, people-focused leadership skills
Demonstrated ability based on some combination of skill and/or experience to:

• Make recommendations based on well-researched information
• Work both independently and collaboratively as a situation make dictate
• Strive for continuous improvement
• Anticipate needs of others and identify solutions accordingly
• Understand and balance competing interests
• Negotiate contracts
• Be creative and solution oriented
• Be willing to make decisions; as well as support the decisions of others
• Bring an innovative and initiative-oriented approach to the work
• Plan events, manage projects
• Communicate effectively with people at every level of an organization as well as outside vendors, partners, and the like
• Manage multiple and competing deadlines

Willingness and ability to travel throughout the state, and out of state for conferences as needed
Prior experience in roles with similar responsibilities for purchasing, facilities, and/or safety is helpful, but not required.
If unable to meet all criteria, NJP will consider the full breadth of experience in order to determine if an applicant is deemed qualified
Compensation: Salary range is $85,000 - $125,000 annually, based relevant experience. NJP offers a comprehensive benefits package which includes 100% paid employee health premiums and significant premium shares for family health premiums, as well as generous time off.
To Apply: Submit a letter of interest and resume to [email protected]. Cover letter should directly address reason for interest in the position and outline experience mentoring others.
Application Deadline: April 21, 2023
NJP is committed to a policy of equal opportunity and fosters an environment free of barriers and discriminatory practices. NJP actively promotes mutual respect, acceptance, teamwork and productivity. NJP is committed to maintaining an organization whose staff, Board and clients are diverse in background, experience, race, color, national origin, gender, age, religious reference, marital status, sexual orientation, gender identity, gender expression, sensory, mental or physical abilities, veteran status, and other qualities that strengthen the program while reinforcing its commitment to basic fairness. People of color, people who identify as transgender, lesbian, gay, or bisexual, and those with disabilities are strongly encouraged to apply. Individuals needing a reasonable accommodation for the application or interview process or for more information about the project should contact Human Resources Department by calling (206) 464-1519.
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